Learn how to calculate chatbot ROI effectively. Explore cost factors, benefits, and a step-by-step framework to maximize the ROI of AI customer service.
Your chatbot CSAT score says more than you think. This guide shows how to improve it with better handoffs, smarter feedback, and faster answers.
A practical guide to chatbot analytics. Track the right KPIs, improve deflection rate, and optimize your support dashboards.
From $30 bots to $1M custom builds—this guide explains chatbot costs in 2025 and how to make smart choices that match your goals and budget.
Learn how AI enables customer support scalability at any stage of growth. We break down the AI tools, frameworks, and metrics that make growth sustainable.
Get faster first replies, happier customers, and reduced costs. Learn how to scale with 24/7 support AI powered by NLP, GenAI, and RAG—without sacrificing trust.
From AI chatbots to smarter workflows, here’s how real teams are cutting costs and improving customer experience at the same time.
How they can hold customers back and work against them.
'Hallucinations' reveal more about us and our systems than the models themselves.
How Conversation Analytics turn every customer interaction into a chance to learn something new about your business.
Tired of cluttered intranets? Look no further — these enterprise search companies provide all the information you need in a chat interface.
Here are the best enterprise AI chatbots along with their differentiating features.
What are they, what causes them, and what can you do to prevent that problem... but is it really a problem?
We're witnessing the rise of AIaaS — Artificial Intelligence as a Service. Learn what AIaaS is and why should you care.
Looking for the perfect AI chatbot for your business? Read this and learn about the 6 unobvious factors that you should pay attention to.
Let's talk about the limitations of Large Language Models in terms of their multilingual capabilities, why things are the way they are, and what can you do about it.
Let's investigate how the integration of multi-modality in the newly released GPT-4 will enhance its knowledge and capabilities.
All recent AI breakthroughs had one thing in common: a clever way of generating a huge amount of accurately labelled data.
How did AI make our lives easier in 2022? Here are the most popular AI apps grouped by category.
In today’s blog post we will introduce you to ChatGPT - the latest project published by OpenAI. We will explain what it is, suggest some use cases but also mention important limitations.
At Quickchat AI, we think and talk about Generative AI a lot. There are some things that rarely get mentioned in popular content on the topic.
![Background image for Hyperautomation and AI Assistants in 2022 [2023 update]](/blog-assets/posts/aiHyperautomation_bg.jpeg)
Hyperautomation is one of the latest technology trends that businesses are scrambling to keep up with. What is it and how will it affect the business landscape in the coming years?
A curated list of the most innovative GPT-3-powered applications that are shaping the future of AI-driven tools.
