Works inside HubSpot

An AI Agent that answers your HubSpot inbox and updates the CRM as it works.

Quickchat AI resolves live chat, email, and Messenger conversations inside HubSpot Conversations. As it talks, it creates contacts, logs deals, and opens tickets. You pay $0.50 per resolved conversation. If it hands off to your team, you pay nothing.

Free plan available. No credit card. Your team keeps working in HubSpot.

Dana Live chat · quickchat.ai
Assigned to Quickchat AI
Dana 14:02

Hi, I think I was charged twice for March. Can you check?

Emma Quickchat AI Agent 14:02

You're right, invoice #INV-2041 was charged twice. I've submitted the duplicate for a refund; it should be back on your card within 3–5 business days.

Grounded in: Billing policy · Payment records

Contact

Dana

dana@acme.io

Phone +1 555 0142 added

Tickets

#4821 · Duplicate charge AI summary

Support pipeline · Open

Conversation resolved

No human needed

Billed as 1 AI resolution $0.50

The reply lands in your HubSpot inbox. The CRM records are already updated.

“Quickchat AI has dramatically improved our customer engagement by ensuring we are always available, regardless of time zones.”
Nicolás Lacayo
Customer Support Director, Novuskills

Trusted by

Used by

Dale CarnegieDentsuSauceFuture MindMooveGov+Ikhokha

Pricing

What a resolution costs

Enterprise plans are billed per resolution, with volume discounts. Self-serve plans start free.

Quickchat AI

$0.50

per AI-resolved conversation

Billed only when the AI resolves the conversation end to end.

HubSpot Breeze

$1.00

per conversation

Breeze Customer Agent list price.

Handoff to your team

$0

per handoff

Conversations your team finishes are never billed.

What it does inside HubSpot

The agent works the same surfaces your team does: the shared inbox and the CRM behind it.

Answers every channel HubSpot routes

Live chat, email, and Messenger conversations get the same agent, the same knowledge, and the same tone.

Conversations Open
Live chat
Was I charged twice?
Answered by AI
Email
Invoice for March, please
Answered by AI
Messenger
Do you have this in blue?
Answered by AI

Does the CRM work as it talks

Contacts, deals, and tickets are created and updated during the conversation, not after it.

CRM updated during the chat
Updated contact · dana@acme.io Contacts
Logged deal · Acme renewal Deals
Opening ticket · #4821 Tickets

Hands off with a paper trail

Escalations open a ticket on the right pipeline with an AI-written summary, so your team starts with context.

This is urgent — can I talk to a person?
Ticket #4821 created · AI summary attached
SC
Hi, I'm Sarah — I can see the whole conversation and the ticket. On it.

Grounded answers, 40+ languages

Every reply comes from your knowledge base and can be traced back to its source.

Sources Indexed
PDF Billing policy
URL help.yourcompany.com Auto-refresh
DOCX Returns & refunds
ENDEESFRPLJA + 34 more

Complete AI-first customer service platform

Quickchat AI covers everything from building your AI Agent to deploying it across channels, supporting customers, and analyzing every conversation.

Describe your AI

Set personality, guidelines, prompt, and model.

Personality Friendly
Guidelines 4 rules
System prompt Custom
Model Auto

Add Knowledge

Import docs, files, and URLs that auto-refresh.

Knowledge Base Indexed
PDF Product FAQ
DOCX Returns Policy
URL docs.company.com Auto-refresh
URL Pricing page Auto-refresh
PDF Onboarding guide

Customize AI Actions

Connect Stripe, Shopify, and your own APIs.

Action run 1.4s
Looked up order Shopify
Issued refund Stripe
Creating ticket Zendesk

Go Live

Deploy to your website, WhatsApp, and helpdesk.

Chat Widget
Chat Page

Inbox

Manage live conversations, take over anytime.

Inbox OpenAIHuman
AM
Anna M.
Where's my order?
AI
JK
Jonas K.
Cancel my plan
Human
RT
Rita T.
Bulk discount?
AI

Human Handoff

Escalate to a person with full context.

Live conversation #1042
Can I talk to a person?
SC Sarah Chen joined
SC
Hi, I'm Sarah from Senior Support. I have your full history — order #4821.

Collect Insights

Surface topics, sentiment, and content gaps.

>80%
Resolved automatically
+12%

Know why every answer happened

Open any resolved conversation and see the sources, reasoning steps, guidelines, and API actions that shaped the reply.

Support teams can audit decisions, fix weak content, and improve automation with evidence instead of guesswork.

Analyze how every AI answer was generated.
Track the exact sources, logic, and actions behind every answer.
Can I return these boots after 30 days?
Yes — unworn items have a 45-day window, so you're covered. I've started your return.
Why AI said that

Reasoning

Checked the return window against policy

Knowledge sources

Returns Policy · pg 4
Help Center · Refunds

Action

Order API · #4823 → return eligible
Every answer is auditable

Connected in three steps

01

Install the app

Add Support AI Agent by Quickchat AI from the HubSpot Marketplace and connect your account.

Support AI Agent
by Quickchat AI
Install app
Free to install Live chat · Email · Messenger

02

Give the agent a seat

Create a dedicated HubSpot user for the AI. It replies under its own name, so your team always knows who said what.

Team
E
Emma
Quickchat AI Agent
Service seat
SC
Sarah Chen
Senior Support

03

Route conversations to it

Point a Chatflow, or your existing routing rules, at the Quickchat AI user. Assigned conversations get answered from then on.

Chatflow · Website live chat
Automatically assign conversations
Assign to E Emma

Frequently asked questions

Yes. The agent connects through a dedicated HubSpot user, which needs a Service seat so it can own and answer conversations. You create the user once during setup; the setup guide covers the exact permissions.
It hands the conversation to your team inside HubSpot and opens a ticket with an AI-written summary of what happened so far. Handed-off conversations are not billed.
There is a free plan for evaluation. Paid plans start at $9 per month, and enterprise plans are billed at $0.50 per AI-resolved conversation with volume discounts. See the pricing page for the full breakdown.
From your knowledge base: uploaded documents, help-center articles, and crawled website content. The agent answers only from what you give it, and every reply can be traced back to its sources.
Live chat, email, and Facebook Messenger: any conversation that lands in HubSpot Conversations and is assigned to the agent's user.
No. Conversation data is used only to answer your customers. Quickchat AI is GDPR-compliant; see the GDPR page for details.

Got more questions? Contact us

Put an AI agent in your HubSpot inbox