Transparent pricing for every growth stage.

Our pricing is designed to support you at every stage - from lean startup teams to large-scale enterprise operations. Scale confidently with clear, predictable costs.

For Individuals

Free

$0/month
50 AI credits/month
All integrations
Unlimited AI Actions

Starter

$9/month

Everything in Free, and:

Basic

$29/month

Everything in Starter, and:

Essential

$99/month

Everything in Basic, and:

For Businesses

Professional

$299/month

Everything in Essential, and:

9,000 AI credits/month
Hide Quickchat AI Branding

Business

$999/month

Everything in Professional, and:

30,000 AI credits/month
API access
Export Conversations

Enterprise

From $0.50 / resolution
Starting from 2,000 resolutions / month
Custom number of User licenses
Professional development and implementation of your AI Agent
Custom AI Actions and Knowledge Base Sources
Unlimited testing
Reporting tailored to your needs
Custom terms and assurance around DPA/SLAs
Dedicated Account Manager and Priority Support

Full Feature Comparison

Compare all features across our plans

Comparison of every Quickchat AI feature across all subscription plans: Free, Starter, Basic, Essential, Professional, Business.

Quickchat AI plans and pricing
Plan Pricing
Free $0 /month
Starter $9 /month, $90 /year
Basic $29 /month, $290 /year
Essential $99 /month, $990 /year
Professional $299 /month, $2990 /year
Business $999 /month, $9990 /year

General

General features by plan
Feature Description FreeStarterBasicEssentialProfessionalBusiness
AI credits/month Each AI message uses AI credits based on the model selection: 1 for GPT-5.1, 2 for GPT-5.4, and 4 for GPT-5.5. 501505003,0009,00030,000
User licenses Number of team members who can access your AI Agent. 1111310
User roles Assign different permissions (Admin, Editor, Support, Chat User) to each teammate. YesYesYesYesYesYes
Quickchat MCP Manage your Quickchat AI Agent in Claude/ChatGPT via MCP. YesYesYesYesYesYes

Knowledge Base

Knowledge Base features by plan
Feature Description FreeStarterBasicEssentialProfessionalBusiness
Knowledge Base Articles Maximum total number of Articles in your AI Agent's Knowledge Base. 501003005001,0002,000
All Knowledge Base source types: Text, Websites, Files, Shopify MCP, Intercom Articles, YouTube Videos Build your Knowledge Base from any supported source: plain Text, Websites, uploaded Files, connect Shopify (via MCP), Intercom Articles, and YouTube Videos. YesYesYesYesYesYes

AI Agent

AI Agent features by plan
Feature Description FreeStarterBasicEssentialProfessionalBusiness
Standard AI models The default GPT-5.1 AI model, included on all plans. YesYesYesYesYesYes
Advanced AI models Use more advanced AI models to handle more complex instructions: GPT-5.4 and GPT-5.5. NoYesYesYesYesYes
Multilingual Your AI Agent automatically understands and replies in multiple languages. YesYesYesYesYesYes
Customize the AI personality and tone of voice Set your AI's personality, tone of voice, and writing style to match your brand. YesYesYesYesYesYes
Unlimited AI Actions Create as many AI Actions as you need, with no limit, so your AI can perform tasks and call external tools during conversations. YesYesYesYesYesYes
Human Handoff & Working Hours Automatically transfer a chat from AI to a human agent based on pre-defined rules, and set when your human agents are available. YesYesYesYesYesYes
Smart Data Gathering (Lead Generation) Automatically collect leads and important user data during chat. YesYesYesYesYesYes
Export Conversations Download chat histories for analysis or backup. NoNoNoNoNoYes

Channels & Deployment

Channels & Deployment features by plan
Feature Description FreeStarterBasicEssentialProfessionalBusiness
Your Website: customizable Chat Widget, Embed (iFrame), Chat Page Add the AI Agent to your website using one of the customizable conversation modules provided by Quickchat AI. YesYesYesYesYesYes
External apps: Discord, Drupal, Facebook Messenger, HubSpot, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, Zendesk Connect the AI Agent to external platforms via native integrations. YesYesYesYesYesYes
Hide Quickchat AI Branding Hide the Quickchat AI branding in the Chat Widget, Embed or Chat Page. NoNoNoNoYesYes
API Access Use Quickchat AI's API to query your AI Agent externally and connect to your proprietary front-end / app. NoNoNoNoNoYes

Conversation Analytics

Conversation Analytics features by plan
Feature Description FreeStarterBasicEssentialProfessionalBusiness
Sentiment analysis Detect the user's mood or tone in each conversation. YesYesYesYesYesYes
Link & click tracking Track which links your visitors click during the conversation. YesYesYesYesYesYes
Conversation rating (CSAT) Collect visitor satisfaction ratings after conversations. YesYesYesYesYesYes
Conversation Outcome The AI automatically analyses each conversation and defines if it was Resolved (either Confirmed Resolution or Assumed Resolution) or if it was Unresolved or just a Small Talk, without any meaningful question or request. YesYesYesYesYesYes
Conversation Topics Monitor AI-detected Topics and set up custom Topics to identify what subjects your visitors talk about. YesYesYesYesYesYes
Conversation Alerts Get notified about important conversations based on rules you define. YesYesYesYesYesYes
AI Insights Automatically surface trends, themes, market insights and takeaways across your conversations. YesYesYesYesYesYes

Inbox

Inbox features by plan
Feature Description FreeStarterBasicEssentialProfessionalBusiness
Conversation Data Attributes Attach structured data to each chat (e.g., source, tags). YesYesYesYesYesYes
Visitor Data Attributes Store user info like name, phone number or any session data. YesYesYesYesYesYes
Assign & Close Conversations Let agents manage conversations by taking ownership or closing them. YesYesYesYesYesYes
AI Response Analysis (Why AI said that?) Explain the reasoning and source behind every AI-generated response. YesYesYesYesYesYes
AI Summary Automatically summarize entire chat sessions for quick review to help human agents after human handoff. YesYesYesYesYesYes
Inbox Translation Translate all messages into a preferred language directly in the inbox. YesYesYesYesYesYes

Frequently Asked Questions

Every plan except Enterprise includes a monthly allowance of AI credits that resets at the start of each billing cycle.

Each AI reply spends credits based on the model it runs on:

  • GPT-5.1: 1 credit per message
  • GPT-5.4: 2 credits per message
  • GPT-5.5: 4 credits per message

Your AI credits reset at the start of each billing period. As you near the limit, Quickchat AI emails your account admins warnings at about 75%, 90%, and 100% of your allowance.

If your credits run out, your AI Agent stops generating replies and shows anyone who messages it a short notice that it's currently unavailable, until the allowance resets. You can restore service right away by upgrading from your subscription settings.

Quickchat AI Agents can run on different language models:

  • Standard model (GPT-5.1): the default, included on every plan. It works for most use cases.
  • Advanced models (GPT-5.4 and GPT-5.5): more powerful, raising response quality for AI Agents that handle complex instructions, AI Actions, MCPs, or large Knowledge Bases.

You can switch to an advanced model anytime from the Identity tab on any paid plan (Starter and up).

It depends on your plan and the number of User licenses it includes. Each User license is a seat for one team member to access and manage your AI Agent.

Higher plans include more licenses, and Enterprise offers a custom number of seats.

Knowledge Base Articles are the individual entries you add to your AI Agent's Knowledge Base to train it. Every source you add becomes one article, whatever its type:

  • text you write or paste
  • a web page imported from a URL
  • an uploaded file, such as a PDF or document
  • a YouTube video
  • an article imported from Intercom

Each item counts as a single article, so importing 10 URLs and uploading 3 files counts as 13 articles. Your plan sets how many articles the Knowledge Base can hold, and you can add, edit, or remove them at any time.

Two options, switchable with the toggle above:

  • Monthly: billed month-to-month.
  • Annual: billed once a year at the price of 10 months, so you get 2 months free (a 17% discount).

Yes. The Free plan lets you add an AI Agent to your website at no cost and without a credit card. It includes:

  • 50 AI credits per month
  • 1 User license
  • 50 Knowledge Base sources
Yes. You can upgrade or downgrade at any time as your needs change.

Enterprise is usage-based:

  • From $0.50 per resolution
  • 2,000 resolutions per month minimum

The subscription agreement is tailored to your volume and specific requirements. Get in touch and we'll put together a custom quote.

Resolutions are calculated automatically by the AI (you can preview this in the Insights tab). A Resolution is the sum of Confirmed and Assumed Resolutions:
  • Confirmed Resolution: after the AI's last answer in a conversation, the customer confirms the answer was satisfactory with an affirmative response (such as "Ok thanks", "That helped", etc.) or via the conversation rating survey.
  • Assumed Resolution: the customer finishes the conversation without requesting further human assistance (no human handoff).
If the AI only responds to a greeting and does not answer a customer's query, it is not counted as a Resolution.

Got more questions? Contact us

What could your team achieve with smarter AI?