Our Philosophy

Performance without the enterprise bloat

We built Quickchat AI because the current market forces you to choose between overpriced enterprise suites or simplistic, insecure wrappers. We believe you shouldn't have to compromise. Quickchat AI provides an enterprise-grade Conversational AI platform that gives you full control over your data and your agent's behavior.

Built AI-first, from day one

Quickchat AI is not a helpdesk or a live chat software with an AI wrapper. We are AI-first from inception, long before "AI support" and "AI Agents" became a category.

  • AI is the core system, not a plugin.

  • Decisions optimized for model behavior, cost, and observability.

  • No legacy workflows, no ticket-first constraints.

Reliability

Highest resolution rate

Our proprietary Retrieval-Augmented Generation and reranking systems use advanced data modelling to ensure your AI stays grounded in your knowledge base. Optimized for real-world use cases, not artificial benchmarks.

  • Grounded in Facts: AI retrieves specific facts from your documents, websites, or external sources before generating a response.

  • Outperforms Giants: We consistently achieve an over 10 percentage points higher resolution rate than Intercom's Fin when tested on the same data.

Pricing

Low & scalable outcome-based pricing

We believe you should only pay for results and do not be overcharged by our competitors.

  • $0.50 per resolution: 50% cheaper than Intercom Fin or HubSpot Breeze and 75% cheaper than Agentforce (Salesforce).

  • Predictable Growth: No massive upfront capital expenditure. Scale your costs with your success.

Customization

Deepest customization on the market

Quickchat AI gives you full control over the prompt and conversation flow, without needing to write code. Define exactly how the AI speaks and behaves.

  • Fully customized system prompt and behavior.

  • Control tone, personality, and creativity.

  • Define rules, guardrails, and escalation logic.

  • Design different rules for different conversation types.

AI Actions

Agents that can act, not just answer

Quickchat AI Agents go beyond Q&A. You can build AI actions from a prompt and connect them to other systems via biult-in integrations, APIs or MCPs.

  • Prompt to AI Actions: Describe an AI action and watch how Quickchat AI builds it for you.

  • Connect any API or MCP: Integrate with any tool that exposes an API or MCP to trigger real actions.

  • Connect your CRM to collect and qualify leads, schedule calls and help your clients on autopilot.

  • Escalate to a human when AI's confidence drops.

Traceability

Full traceability ("Why AI Said That")

Black boxes are dangerous for business. Unlike competitors who hide their logic, Quickchat AI provides full observability. See the exact sources and logic behind every answer.

  • Analyze how every AI answer was generated.

  • Track the exact sources and logic behind every answer.

Integrations

No migration needed, connect today

Our AI is channel-agnostic. No migration. No lock-in. Plug AI into the tools you already use.

  • No migration needed: Connect to your current workflows and watch how it performs in real-time.

  • Works everywhere: Website, Slack, WhatsApp, Zendesk, Intercom, HubSpot, Telegram, Discord, Messenger.

  • Lower AI costs, higher resolutions: Save from day one with smarter automation

Security

Enterprise-grade security & trust

Built for speed and strict enterprise security requirements. Ready for regulated industries and large enterprises from day one.

  • Configurable: Choose your LLM, server location, and encryption options.

  • Privacy by default: We do not train LLM on customer data nor share them with external parties. Personal data is scrubbed before LLM processing. All data is encrypted at rest and in transit.

  • Global compliance: We are compliant with GDPR and other privacy regulations. Perform periodic audits and security reviews. Passed numerous penetration tests and enterprise security audits.

Contact us to learn more

Comparison

Quickchat AI vs. The Alternatives

Feature Quickchat AI Others
Resolution Rate >80% ~70%
Pricing From $0.50/resolution $1-2/resolution
AI Customization Deep control over tone, creativity, rules Limited presets, low customization
Knowledge Management Proprietary RAG with sharded KB Simple KB search
Transparency Full visibility & source tracking Black box
Security Enterprise-grade Varies
Deployment No-code, live in days No-code, live in days
Integrations All major channels Single ecosystem

"Quickchat AI has been a rock-solid partner... their solution is robust and highly customizable... to say their support team is responsive is an understatement."

— Roberto Vasquez, Senior Team Lead, Sony Europe

9,000+

AI Agents created

100%

Enterprise retention

up to 93%

Solved by AI

Frequently Asked Questions

Quickchat AI is designed to systematically reduce hallucinations through several built-in modules: Advanced Knowledge Retrieval (RAG with a custom Reranker), Why AI Said That for full traceability, AI Guidelines for behavioral guardrails, and Knowledge Quality Monitoring for continuous improvement.

Yes. Our proprietary Why AI Said That feature provides deep insights into why AI responded the way it did and how to steer it better in the future. It allows teams to understand exactly which documents or data points influenced each answer and improve accuracy over time.

You choose what happens: Safe response mode (acknowledge uncertainty), Controlled refusal (politely decline to answer), Structured clarification (ask follow-up questions), or optional Human Handoff with full conversation summary.

No migration needed. Quickchat AI is an API-first platform that works with your existing helpdesk and channels. Keep Zendesk, Intercom, HubSpot, and your current workflows while adding AI automation.

Quickchat AI is enterprise-ready with model, hosting, and data control options. We offer automatic PII scrubbing, zero data sharing, and compliance with GDP and other privacy regulations.

Ready to get started?

Join thousands of teams who already transformed their customer service with Quickchat AI.