Message Sources reference the exact article from your Knowledge Base that was used to generate a particular response. With huge, extensive knowledge bases it’s hard to spot the exact bit of information that influenced the AI's response and to understand its impact. Refining this data is a crucial step in improving AI performance, and we hope we've made the process a bit easier for everyone.
To use it, just hover over the lightbulb 💡 icon next to the message you want to investigate in the Inbox. Check out this short video to see how it looks in the interface:
Message Sources reference the exact article from your Knowledge Base that was used to generate a particular response. With huge, extensive knowledge bases it’s hard to spot the exact bit of information that influenced the AI's response and to understand its impact. Refining this data is a crucial step in improving AI performance, and we hope we've made the process a bit easier for everyone.
To use it, just hover over the lightbulb 💡 icon next to the message you want to investigate in the Inbox. Check out this short video to see how it looks in the interface:
Message Sources reference the exact article from your Knowledge Base that was used to generate a particular response. With huge, extensive knowledge bases it’s hard to spot the exact bit of information that influenced the AI's response and to understand its impact. Refining this data is a crucial step in improving AI performance, and we hope we've made the process a bit easier for everyone.
To use it, just hover over the lightbulb 💡 icon next to the message you want to investigate in the Inbox. Check out this short video to see how it looks in the interface:
Our Smart Lead Generation feature enables you to capture email addresses, first names, and phone numbers from your website visitors seamlessly during their chat with the AI Assistant. You can customize what information is collected, whether it's just an email or a full contact profile, to reduce friction for visitors. The AI Assistant will explain the purpose of collecting details to build trust and ensure visitors feel secure.
You can also choose between Direct or Gentle approaches for asking for data, and decide if the AI Assistant should request contact details immediately or after a few messages for a more natural flow.
We added Filters to our Knowledge Base — you can now filter articles to see only the articles you wish to.
We added Search bar to our Knowledge Base — you can now search through your Conversations and Knowledge Base more easily.
We changed our pricing and now you can enjoy unlimited AI messages on every subscription plan. We also added the Basic plan for those on the budget who just want to start experimenting with AI.
We've made sure you can play around now with different designs and placements, so the Web Widget blends right into your website like it's meant to be there. With this update, you can now customize Web Widget's: Colors, Icons and Avatars, Size, Position, ...and more!
This feature enables you to customize yet another aspect of your AI Assistant's behavior, its 'profession', to ensure it’s aligned with the goals you want to achieve.
We're all about giving you control over your AI Assistant and control demands transparency, which is why we’ve introduced the Dashboard. It's a simple way to keep an eye on your Assistant's performance, stay up-to-date with everything that's happening, and conduct your own analysis. We want to make sure you have the right tools, so it can keep getting better with real-world use in your business setting.
Custom translations let you have even more control over your AI Assistant’s conversations by allowing you to specify what particular translations you want the Assistant to use and select words that should be completely excluded from the translation.
This new feature lets you easily adjust your AI Assistant and ensure that your brand's unique elements – such as product names, taglines, and even brand-specific vocabulary – sound natural and consistent, no matter where in the world they’re heard.
We know everyone has very different requirements but might not be ready for a Custom solution yet. The new pricing plans reflect that—choose the best self-serve plan for your current needs. We bundled our most popular features to make the final price clear (and reduce it too). Now you can start a Free plan and build your first AI Assistant! No credit card require
Import any article from URL, PDF or Intercom Articles to an editable and easy-to-read format. Uploading your help center to Quickchat App but want to make some changes before deployment? Now you can edit it before adding to the Knowledge Base!
Empower your AI Assistant with even more personalized interactions! With our innovative AI Guidelines feature, you gain more control over the flow of conversations by providing short commands and instructions to your AI Assistant, shaping its responses according to your specific preferences.
Whether you want to give more guidance on conversation handling or instruct it on what to try to achieve or avoid, AI Guidelines provide you with the flexibility to fine-tune your AI Assistant’s behavior to match your unique requirements.
Import any article from URL, PDF or Intercom Articles to an editable and easy-to-read format. Uploading your help center to Quickchat App but want to make some changes before deployment? Now you can edit it before adding to the Knowledge Base!
7-day free trial · No credit card required
Start with a 7-day free trial to build and customize your AI Agent. Custom conversational AI solutions available.
