New Visual Charts in the Dashboard
Visual charts are now live for Sentiment, Topics, and Outcomes in your Dashboard!
Whether you’re tracking how customers feel, what they’re talking about, or how conversations are ending, you can now see it all at a glance.
What You Can Do With the New Charts
With this update, you’ll be able to:
- Spot trends in customer sentiment over time
- See which Topics are driving conversations
- Monitor how support tickets are being resolved, and where there’s room to improve
Why This Matters
The new visual layer lets you track patterns, compare performance, and surface anomalies in seconds.
The data’s always been there. Now it’s a whole lot easier to see what it’s saying.