AI chatbot for veterinary clinics

It answers owner questions from your own pages, books appointments and takes repeat requests, and alerts the clinic the moment something is urgent.

Start for free

No credit card · Live the same day

Works on

Quickchat AI

Typically replies in seconds
  • Hi there 👋 What can I help you with today?
Ask anything...
“Quickchat AI has dramatically improved our customer engagement by ensuring we are always available, regardless of time zones.”
Nicolás Lacayo
Customer Support Director, Novuskills

Trusted by

Used by

Dale CarnegieDentsuSauceFuture MindMooveGov+Ikhokha

Routine questions answered, emergencies escalated.
Both the moment an owner writes in, at any hour.

Escalation
routed to the right team
Duty vet
Reception
Boarding
Sent to the duty vet, with full context

Emergencies leave the chat. Chocolate, antifreeze, laboured breathing: the clinic is alerted in seconds, with no triage advice attempted.

Actions
this conversation
Checked the vaccination record
Offered an appointment
Logged a repeat request
3 actions · no agent time

Bookings and repeats. Appointments confirmed in conversation and prescription requests logged for a vet to approve.

Clinic inbox
all replied · < 30s
Ellie R.
When is Luna's booster due?
Tom H.
Do you board cats?
Priya S.
Voice message
0 unread, median reply < 30s

Answers from your pages. Vaccination schedules and boarding prices exactly as your clinic writes them.

Built for a working clinic.
Triage, booking and repeat requests in one place.

Owner questions

Your site already answers these. Vaccination schedules, worming intervals, boarding prices and opening hours.

They still arrive by phone while a nurse is holding an animal. The Content Gap Analyzer then lists whatever the agent could not answer.

  • Hours, services, boarding and prices
  • Vaccination and worming schedules
  • Unanswered questions surfaced
Clinic inbox
all replied · < 30s
Ellie R.
When is Luna's booster due?
Tom H.
Do you board cats?
Priya S.
Voice message
0 unread, median reply < 30s

Urgent cases

An emergency leaves the chat. The agent stops, surfaces your emergency number and alerts the clinic.

This cannot rest on the model's judgement, so AI Guidelines enforce handoff on the topics you define, carrying everything the owner already typed.

  • Mandatory handoff on urgent topics
  • Emergency contact surfaced, not advice
  • Full conversation handed over
Escalation
routed to the right team
Duty vet
Reception
Boarding
Sent to the duty vet, with full context

Appointments & repeats

Most call volume is not clinical. Booking, rebooking and repeat prescriptions are short, structured exchanges.

AI Actions connect the agent to your practice system, so it offers real slots and logs repeat requests for a vet to approve.

  • Real slots offered and confirmed
  • Repeat requests logged for approval
  • Pre-procedure instructions sent
Actions
this conversation
Checked the vaccination record
Offered an appointment
Logged a repeat request
3 actions · no agent time

Quickchat AI against a standard website chat widget

Capability Quickchat AI from $0 /month Built for a working clinic Standard chat widget What most sites ship with
Emergencies The clinic alerted Treated as normal
Out of hours Answers and triages A form until morning
Appointments Real slots confirmed A link to a booking page
Repeat prescriptions Logged for approval A message to transcribe
Answer accuracy Your clinic’s own pages Canned macros
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Frequently Asked Questions

Emergencies are handled by AI Guidelines, which enforce a mandatory handoff at runtime on the topics you define. The agent does not attempt triage advice. It states that the clinic needs to handle the case, surfaces your emergency contact details, and routes the conversation to your team with everything the owner has written already attached.
Yes, where your practice system exposes an API. Booking and repeat requests are AI Actions, which can be described in plain language, imported from an OpenAPI specification, or connected over MCP. Repeat requests are logged for a vet to approve rather than actioned by the agent.
No. Clinical and diagnostic topics are set as mandatory handoff, so the agent says plainly that a vet needs to answer and fetches one. Refusal behaviour is configured in AI Guidelines rather than left to the model's judgement.
Yes. The agent replies in the language the owner writes in, using the same knowledge base, so a clinic does not need a separate setup or a translated website to answer a non-English message.
They are collected by the Content Gap Analyzer, which surfaces the questions that had no good source behind them. In practice this is a running list of what your website does not yet say, and it is usually the fastest route to improving both the agent and the site.

Got more questions? Contact us

Related reading

  1. Build an AI scheduling assistant that books appointments
  2. How to build a chatbot knowledge base that answers accurately
Starting at $0/month

Take the routine calls off the phone

Set your escalation rules first, then let it answer owners around the clock.

Start for free Talk to us
  • Free tier, no credit card
  • Unlimited knowledge base
  • No training on your data
  • Live the same day