AI chatbot for Shopify product recommendations

Shoppers describe what they need in their own words. The agent searches your live catalog, compares the matches on details from the product pages and shows them as cards with image, price and link.

Start for free

No credit card · Live the same day

Works with Shopify

Quickchat AI

Typically replies in seconds
  • Hi there 👋 What can I help you with today?
Ask anything...
“Quickchat AI has dramatically improved our customer engagement by ensuring we are always available, regardless of time zones.”
Nicolás Lacayo
Customer Support Director, Novuskills

Trusted by

Used by

Dale CarnegieDentsuSauceFuture MindMooveGov+Ikhokha

A product finder that reads your catalog.
Matches come from live store data, not a copy.

Order #5012From chat

Orders you can trace. Insights includes AI-assisted revenue, so you can see which orders were placed after a conversation with the agent.

One inbox

One agent, several channels. The same catalog answers work on the store widget, WhatsApp, Instagram and Messenger from one knowledge base.

Handed over with a summary

Hard questions go to a person. When a shopper needs advice the product pages cannot give, the agent hands the conversation to your team with a summary.

Built for catalog questions.
Search, cards and handoff in one chat.

Recommendations

Searches your live catalog. Each recommendation is a product that exists in your store right now.

The agent queries your store through Shopify’s storefront at the moment of the question, so prices and availability are not a stored copy that goes out of date. Catalog search, product lookup and product details are all available, and results appear in the chat as product cards with image, price and link. Store country and language are passed to the agent, so replies match the market the shopper is browsing.

  • Catalog search and product lookup
  • Cards with image, price and link
  • Store country and language passed in

Website chat

I need a waterproof jacket for trail running.

Searched the catalog

Here are three that are in stock right now.

Trail shell$129

Ridge rain jacket$149

Packable windbreaker$99

Does the Ridge come in green?

Read the product details

Yes, the Ridge rain jacket is available in green, sizes S to XL.

Catalog knowledge

Descriptions and guides in the knowledge base. Buying advice can come from your own content as well as the product listing.

Shopify products (variants, price, inventory and link), blog posts and shop info can be imported as knowledge-base articles. Your website can be scraped as a single page, several pages, a sitemap or the whole site, with scheduled re-sync. Files, plain text and YouTube videos are also supported, so size guides and buying guides sit next to the catalog.

  • Products, blogs and shop info imported
  • Website scrape with scheduled re-sync
  • Files, text and YouTube supported

Website chat

Which size for a 180 cm runner?

Searched the size guide

The size guide suggests L at 180 cm, and one size up if you plan to layer underneath.

Is it warm enough for winter?

Read the product details

It is a shell without insulation, so the buying guide recommends a fleece underneath in cold weather.

Where shoppers ask

Product questions arrive on every channel. Shoppers ask on the store, in WhatsApp or in Instagram DMs, and everything lands in one inbox.

Channels include the website widget, WhatsApp, Instagram DMs, Messenger, Telegram, Slack and email. The shared inbox has Open, Unassigned, AI Agent and Resolved tabs, and your team can assign a conversation, take it over, hand it back to the AI or resolve it. Conversations can be translated, and attachments are supported.

  • Store widget, WhatsApp, Instagram, Messenger
  • Shared inbox with take over and hand back
  • Conversation translation

Instagram

Do you still have the Trail shell in green?

Searched the catalog

Yes, in green from S to XL for $129. Link: example-store.com/products/trail-shell

Can I talk to someone about fit?

Taken over by a teammate

Quickchat AI against a static product quiz

Capability Quickchat AI from $0 /month Built for Shopify catalogs Product quiz Fixed questions and rules
Input Free-text questions Preset answer choices
Catalog data Live search through Shopify Rules mapped by hand
Follow-up questions Answered in the same chat Start the quiz again
Edge cases Handoff with a summary No path to a person
Reporting AI-assisted revenue Quiz completions
Start for free

Frequently Asked Questions

No. Recommendations come from catalog search and product details on your own Shopify store, shown as product cards with image, price and link.
Product search runs live against your store through Shopify’s storefront. You can also import products into the knowledge base as articles, which is useful for descriptions and buying guides.
The agent answers from catalog results and your knowledge base. “Why the AI said that” shows the sources behind a reply, and anything the pages do not cover can be handed to your team.
Yes. The agent can create and update a cart and send the shopper a checkout link. The shopper completes payment in your normal Shopify checkout.
There is a permanent free plan with 50 AI credits a month. Paid plans start at $9 a month, and one reply on the default model uses one credit.

Got more questions? Contact us

Related reading

  1. How product recommendation chatbots work
  2. Add Quickchat AI to your Shopify store
Starting at $0/month

Add a product finder to your Shopify store

Install the app, switch on the widget in your theme editor and ask it for a product from your catalog.

Start for free Talk to us
  • Free plan, no credit card
  • Installs from your Shopify admin
  • No training on your data
  • Human handoff included