AI chatbot for law firms

It takes the first conversation with every enquiry, screens it against your practice areas and books the consultation. It does not give legal advice.

Start for free

No credit card · Live the same day

Works on

Quickchat AI

Typically replies in seconds
  • Hi there 👋 What can I help you with today?
Ask anything...
“Quickchat AI has dramatically improved our customer engagement by ensuring we are always available, regardless of time zones.”
Nicolás Lacayo
Customer Support Director, Novuskills

Trusted by

Used by

Dale CarnegieDentsuSauceFuture MindMooveGov+Ikhokha

The first conversation happens immediately.
Whether or not a fee earner is free to take it.

Lead score
qualified just now
Practice area · Employment
Jurisdiction · England & Wales
Consultation · booked
Hot lead, routed to sales

Intake in seconds. The firm that answers first usually gets the instruction, and a two-day callback promise is not an answer.

Enquiry inbox
all replied · < 30s
Daniel O.
Unfair dismissal question
Marta K.
Do you handle probate?
Alex W.
Voice message
0 unread, median reply < 30s

Screened before it lands. Practice area, jurisdiction and your own criteria checked before anything reaches a lawyer.

Escalation
routed to the right team
Employment team
Family team
Property team
Sent to employment, with full context

It will not advise. Advice-shaped questions hit a controlled refusal that is enforced at runtime, not suggested in a prompt.

Built for the intake process.
From first message to booked consultation.

Intake

Enquiries arrive at bad times. They go elsewhere fast. A two-day callback promise is not a reply.

The agent holds the first conversation, asks your intake questions and writes the result into your CRM, so a fee earner opens a file with facts in it.

  • Out-of-hours enquiries answered
  • Intake questions in conversation
  • Structured details into your CRM
Lead score
qualified just now
Practice area · Employment
Jurisdiction · England & Wales
Consultation · booked
Hot lead, routed to sales

Screening

Screened before it reaches a lawyer. Many enquiries are matters the firm does not take at all.

The agent screens against criteria you write, turns away out-of-scope matters immediately, and routes the rest to the right practice group.

  • Routed by practice area and jurisdiction
  • Out-of-scope matters turned away politely
  • Fees and process answered from your pages
Enquiry inbox
all replied · < 30s
Daniel O.
Unfair dismissal question
Marta K.
Do you handle probate?
Alex W.
Voice message
0 unread, median reply < 30s

Advice boundary

It will not advise. The risk is saying something that reads as legal advice.

AI Guidelines enforce it: controlled refusal on advice, mandatory handoff on regulated topics, and a reasoning trace behind every answer for review.

  • Controlled refusal on advice requests
  • Mandatory handoff on regulated topics
  • A reasoning trace behind every answer
Escalation
routed to the right team
Employment team
Family team
Property team
Sent to employment, with full context

Quickchat AI against a standard enquiry form

Capability Quickchat AI from $0 /month Built for legal intake Website enquiry form What most sites ship with
Response time Seconds, at any hour Next working day
Screening By practice area Read by a fee earner
Consultations Booked in the chat A follow-up call
Advice boundary Enforced at runtime None
Audit Reasoning per answer The form only
Start for free

Frequently Asked Questions

Yes, and the distinction is configured rather than left to the model. Intake questions are the ones you define. Advice-shaped requests hit a controlled refusal set in AI Guidelines, and regulated topics trigger a mandatory handoff to a solicitor. The agent states plainly that it cannot advise and offers a consultation instead.
Against criteria you write: practice areas, jurisdictions, matter types and anything else you want screened. Enquiries that pass are routed to the right practice group with structured details in your CRM. Enquiries that do not are told so immediately rather than waiting for a reply that never comes.
Yes. Why AI Said That exposes the reasoning trace for every answer, including which document influenced it. For a firm this matters twice over: it is how you refine the agent, and it is how you demonstrate what was and was not said to a prospective client.
Personally identifiable information is scrubbed before the conversation reaches the language model, conversations are never used to train the underlying model, and data is not shared with external parties. Quickchat AI is GDPR compliant and a DPA is available.
If the system exposes an API, yes. AI Actions can be built from a plain-language description, imported from an existing OpenAPI specification, or connected over MCP, which covers most modern case management and CRM products.

Got more questions? Contact us

Related reading

  1. How to build a chatbot knowledge base that answers accurately
  2. Measuring chatbot CSAT and what the score actually tells you
Starting at $0/month

Answer the next enquiry in seconds

Set your practice areas, your screening criteria and your advice boundary, then let it take the first conversation.

Start for free Talk to us
  • Free tier, no credit card
  • Unlimited knowledge base
  • No training on your data
  • Live the same day