AI for Customer Support

Your Customer Support team's trusted sidekick

Upload your Knowledge Base and automate answering customers' frequently asked questions.

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Trusted by 1000+ companies, big and small:
Knowledge base

Plug in your helpdesk

Use the knowledge you already have and simply import it into our platform. Train your AI Assistant to communicate with customers the way you would.
FAQ pages
Your website
PDF
External applications (like Intercom)
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Human Handoff

Transfer to your team when needed

Some questions fall beyond your AI Assistant's ability, for instance questions outside the scope of the Knowledge Base. The Human Handoff feature recognizes those cases and automatically passes them onto your Human Agents.
Auto-detection when human is needed
AI is aware that it is not capable of answering specific questions and can feel user frustrations.
Agents' Working Hours
Specify your Agents' working hours and what information should be provided to the user who cannot be handed off to a Human Agent outside working hours.
AI Summary
Each conversation ending in Human Handoff will be summarized with a note to provide context for the Human Agent to seamlessly continue.
insight reports

Be ready to answer all your customers' questions

AI-generated reports inform you how to improve your Knowledge Base to stay up-to-date with your customers' questions and give them the most accurate answers.
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Multilingual

Connect with international customers

Choose among 100+ languages and support your customers from all over the world.
100+ Languages
Select the languages you want your AI Assistant to speak.
Auto-Language Detection
AI Assistant automatically identifies the language of the conversation, allowing it to communicate in the appropriate language.
Custom Translations
Specify what particular translations you want the Assistant to use. Keep your brand voice.

Succeed in the new world redefined by AI.
Don't get left behind.

‍7-day free trial · No credit card required

‍Start with a 7-day free trial to build and customize your AI Assistant. Custom conversational AI solutions available.

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