Earlier this month, we announced that Message Sources will soon be even more useful by pointing to the exact paragraph from your Knowledge Base that influenced the AI’s response.
Now we’re happy to say — it’s already live! 🔥
To use it, click the lightbulb 💡 icon next to the message you want to investigate in the Inbox.
Refining your Knowledge Base is crucial for improving AI Assistant performance. Understanding why it responded the way it did is the first step toward that goal.
Test it yourself today!