Meta Platform Data Deletion

Last modified: August 14th, 2026

Quickchat AI processes data from Meta products when a Quickchat customer connects Facebook Messenger, WhatsApp, or Instagram to an AI Agent.

Stop future processing

Quickchat customers can disconnect the relevant Meta channel in the AI Agent's Integrations settings. Access can also be revoked by removing Quickchat AI from the relevant Meta Business Integration settings.

After the connection is successfully disconnected or revoked, Quickchat will no longer use that authorization to receive new data. Disconnecting or revoking access does not automatically delete historical conversations already stored in the Quickchat Inbox.

Request deletion

Send an email to contact@quickchat.ai with the subject Meta Platform Data Deletion Request.

If you are a Quickchat customer

Send the request from the email address associated with your Quickchat account and include:

  • Your Quickchat workspace or AI Agent identifier.
  • The connected Meta product.
  • The Facebook Page, WhatsApp Business Account, or Instagram account name and ID.
  • Whether you want only the integration credentials removed or all associated Meta Platform Data deleted.

If you contacted a business through a Meta channel

Include the business or Page name, the channel you used, the approximate conversation date, and enough information for us to locate and verify the conversation. Because Quickchat generally processes conversation data on behalf of the business you contacted, we may coordinate the request with that business.

What happens next

We may ask for additional information to verify your identity or your authority over the affected account. Depending on the request, relevant data may include account and Page identifiers, profile information supplied by Meta, integration credentials, messages, attachments, and conversation metadata.

After verification, we will delete the applicable Meta Platform Data from our active systems and confirm completion. Certain information may be retained where required by law or temporarily in restricted backups and security logs until their normal expiration.

Never send us your Facebook password, Meta access token, or Quickchat password.

Contact

For questions or deletion requests, email contact@quickchat.ai. For more information about how Quickchat processes personal data, read our Privacy Policy.