Best HubSpot AI Alternative for Customer Support

Patryk Lasek profile picture
Patryk Lasek

Published: Nov 13, 2025

4 min read

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Alternative to HubSpot’s Breeze AI

If you’ve been exploring HubSpot Breeze AI (also known as Copilot) to boost your support team’s productivity, you’ve probably realized it’s tightly tied to HubSpot’s ecosystem and comes with high costs and limited flexibility.

That’s where Quickchat AI comes in. It’s a powerful, all-in-one conversational AI platform that helps businesses automate customer conversations, sales, and onboarding across any channel without being locked into a CRM or paying unpredictable usage fees.

Whether you’re a support manager, a sales lead, or an operations director, Quickchat AI helps you deliver fast, consistent, and reliable customer experiences powered entirely by your own knowledge base and brand voice.

Let’s take a closer look at why Quickchat AI is the best HubSpot Breeze AI alternative for modern support teams.


Why Teams Switch from HubSpot Breeze to Quickchat AI

1. Transparent, Scalable Pricing

HubSpot Breeze AI is only available on expensive Professional and Enterprise plans and charges extra per conversation once you pass a small limit. That means your bill can jump unexpectedly when chat volume spikes.

Quickchat AI offers you two choices:

  • flat, predictable pricing - from a free plan for small teams to business. No hidden credits or per-chat fees. Just simple, startup-friendly pricing that grows with you. If you need to connect AI Agent to Hubspot Inbox, it requires at least Business plan.
  • resolution-based pricing - pay only for the conversations that your AI successfully resolves. Just simple, startup-friendly pricing that grows with you. The pricing starts from $0.6 per resolved conversation.

👉 See Quickchat pricing

2. Smarter Knowledge Management

Breeze AI depends on tightly structured HubSpot Knowledge Base articles and FAQs. If your docs are not perfectly formatted or constantly updated, Breeze may struggle to deliver accurate answers.

Quickchat AI, on the other hand, can handle any kind of content — from PDFs, internal docs, and manuals to databases or web pages. Its advanced retrieval system finds the most relevant, up-to-date information every time, no matter how complex your knowledge base is. 👉 Learn how Quickchat handles knowledge

3. Deep Customization and Brand Voice

HubSpot’s AI lets you pick a “friendly” tone and general role, but customization stops there.

With Quickchat AI, you can fully define your AI’s personality, tone, and behavior. Give it a unique name, match your brand’s voice, or even teach it how to handle refunds, upsells, or technical queries. You can set business rules, create workflows, and integrate it with your tools - all that in the Quickchat AI dashboard, without writing any code.

Your AI becomes a real digital team member, not just an add-on feature.


4. Multi-Channel Freedom

Breeze only works inside HubSpot’s Conversations Inbox and connected channels like your website chat or Messenger.

Quickchat AI is channel-agnostic - it works anywhere your customers are. Deploy it on your website, WhatsApp, Slack, Intercom, Telegram, Microsoft Teams, Zendesk, and more.

Your customers get instant, consistent answers across every platform and your team gets a single AI system that supports both internal and external conversations.


5. No-Code Setup and Fast Results

Both HubSpot Breeze and Quickchat AI are designed for easy, no-code setup — you can have your AI assistant up and running in minutes.

The key difference is how quickly you can fine-tune performance. With Quickchat AI, it’s simple to test, review, and improve responses using built-in analytics and message source tracking. That means less trial and error, and faster progress toward great results.

👉 See Quickchat setup guides


6. Enterprise-Grade Security and Privacy

Quickchat AI is built with data privacy at its core. Your data is encrypted in transit and at rest, stored securely on isolated cloud infrastructure, and never used to train external models.

Automatic PII scrubbing ensures GDPR and CCPA compliance, and admins can set custom AI guidelines and restrictions to keep the assistant aligned with your policies. 👉 Read Quickchat’s Security Guide


7. Powerful Insights and Full Transparency

While Breeze gives you basic stats, Quickchat AI offers deep analytics and traceability. You can see exactly where each answer came from - down to the paragraph in your knowledge base and track conversation quality, response accuracy, and resolution rates over time.

That means full visibility into how your AI performs, and confidence that it’s giving customers the right answers.


Maybe Tech: Reduced average response time from hours to just 13 seconds, with 93% of daily inquiries handled automatically by Quickchat AI. Read case study

You can find more customer stories across eCommerce, SaaS, and customer service on the Quickchat blog.


The Best Alternative to HubSpot Breeze AI

HubSpot Breeze AI is convenient if you’re deeply tied to HubSpot - but it comes with limits in cost, customization, and reach.

Quickchat AI offers freedom, flexibility, and control. It’s the all-in-one conversational AI platform for businesses that want to deliver great customer experiences across every channel, without the high price tag or locked ecosystem.

✅ Transparent pricing ✅ Works with all your tools and channels ✅ Deep customization for your brand and workflows ✅ Enterprise security and insights ✅ Fast setup and real ROI


Start Your Free Quickchat AI Trial

See how easy it is to build your own AI support agent — powered by your data, your brand, and your rules.

👉 Start free or Book a demo to see it in action.