--- title: "AI Chatbot Revenue Tracking for Shopify | Quickchat AI - AI Agents" description: "Measure the orders your Shopify chatbot influences. Carts the agent builds are matched to later orders, with daily assisted sales in Insights and a badge in the inbox." source: https://quickchat.ai/shopify-ai-chatbot-revenue-tracking --- # Shopify AI chatbot revenue tracking When a shopper builds a cart through the agent, a later order from that cart is matched back to the conversation. Insights shows the assisted sales by day, and the inbox marks the chats that led to an order. 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Ask anything... > “Quickchat AI has dramatically improved our customer engagement by ensuring we are always available, regardless of time zones.” Nicolás Lacayo Customer Support Director, Novuskills Nicolás Lacayo Ron Owston Roberto Trusted by ![Y Combinator](https://quickchat.ai/_astro/YCombinator_logo.By0UvQdr.svg) ![Google](https://quickchat.ai/_astro/Google_logo.BRBNTFVn.svg) ![OpenAI](https://quickchat.ai/_astro/OpenAI_logo.CMLYgIUG.svg) ![Klarna](https://quickchat.ai/_astro/Klarna_logo.g6DOaOXa.svg) Used by ![Dale Carnegie](https://quickchat.ai/_astro/DaleCarnegie_logo.BSpnTeqs.svg)![Dentsu](https://quickchat.ai/_astro/Dentsu_logo.Bmj__hb9.svg)![Sauce](https://quickchat.ai/_astro/sauce.BYl64kUQ.svg)![Future Mind](https://quickchat.ai/_astro/FutureMind_logo.Dkytq8h4.svg)![Moove](https://quickchat.ai/_astro/moove.Cqg7sbdk.svg)![Gov+](https://quickchat.ai/_astro/gov_.cr1AjrUc.svg)![Ikhokha](https://quickchat.ai/_astro/ikhokha.CchEa64h.svg) ## Tie orders back to conversations. Based on the carts the agent built or touched. Order #5012From chat Assisted sales by day. The AI-Assisted Revenue tab in Insights shows daily assisted sales and a list of recent orders that came from a chat. Running 3 steps Cart created in chat Shopper checked out Order #5012 matched to the cart Matched through the cart. The cart the agent creates carries a token, and later orders from that cart are matched to the conversation. Shipping takes 3 to 5 days. Shopify catalog · Grey hoodieSizing guide Traceable to the chat. Open the conversation behind an order and see what the shopper asked and which sources the agent used to answer. ## Built to show what the agent contributed. Cart, order and conversation in one trail. Capabilities [ AI-assisted revenue ](#assisted-revenue)[ How matching works ](#workflow-actions)[ Transparency ](#why-ai-said-that) ### AI-assisted revenue Orders from carts the agent touched. Insights reports daily assisted sales and your most recent orders from chat. Attribution covers orders from carts the agent built or touched, matched by cart token. It is not a count of every sale on the store, so orders that a shopper places without the agent being involved do not appear. In the Inbox, a conversation that led to an order shows an “Order placed” badge with a “View in Shopify” link. * Daily assisted sales in Insights * Recent orders from chat * “Order placed” badge in the inbox Website chat Add the grey hoodie in medium to my cart. Created the cart Done. The grey hoodie in medium is in your cart, and you can check out whenever you are ready. Cart Grey hoodie, M$64 Total**$64**Checkout Paid, thanks. Order matched to this chat Assisted order Order #5012 Source Chat with the agent Matched through The cart ### How matching works A cart token links chat and order. Shopify’s order webhooks tell Quickchat AI when a matching order is created and paid. When a shopper builds a cart through the agent, the cart has a token. Quickchat AI listens to Shopify’s orders/create and orders/paid webhooks and compares the token on each new order with the carts created in conversations. A match links the order to the chat, and the same cart stays in sync with the shopper’s storefront cart. * Cart token set when the agent builds a cart * orders/create and orders/paid webhooks * Cart in sync with the storefront Website chat Add the black tote and a cap to my cart. Created the cart Both are in your cart. The checkout link is ready when you are. Cart Black tote$38 Wool cap$24 Total**$62**Checkout Shopper checked out Order matched to this chat Order matching Cart Created in chat Order #5012 Matched through The cart token ### Transparency Check what led to the order. Each answer shows the sources the agent used, so you can review the conversation behind a sale. Insights also reports CSAT, a resolution breakdown and conversation topics, which gives context to the revenue figures. “Why the AI said that” lists the knowledge-base sources behind any answer, so you can see whether a product recommendation came from your catalog or from a policy page. * Sources behind each answer * CSAT and resolution breakdown * Topics across conversations Website chat Does the hoodie run large, and how long is shipping? Searched the knowledge base The sizing guide says it fits true to size. Delivery times are listed in the shipping policy. Why the agent said that Shopify catalog Grey hoodie Sizing guide Fit notes Shipping policy Delivery times Great, add the medium. Created the cart Added. Your cart is ready for checkout. ## Quickchat AI against guessing chatbot impact Capability ![Quickchat AI](https://quickchat.ai/quickchatai_logo.svg) from $0 /month Orders matched to chats Estimates Page views and chat counts Attribution Cart-token match to orders Chat volume as a proxy Reporting Daily assisted sales in Insights Manual spreadsheet work Order trail Recent orders listed from chat Not linked to conversations Review Open the chat and see its sources Transcript only Inbox “Order placed” badge No order signal [ Start for free ](https://app.quickchat.ai/register "Start for free") ## Frequently Asked Questions ### Does it count every sale on my store? No. It covers orders from carts the agent built or touched, matched by cart token. Sales where the agent was not involved are not included, so the figure is a measure of influence, not of total revenue. ### How does an order get matched to a chat? The cart the agent creates has a token. Quickchat AI receives Shopify’s orders/create and orders/paid webhooks and matches the token on the order to the cart from the conversation. ### Where do I see the numbers? In Insights, the AI-Assisted Revenue tab shows daily assisted sales and a list of recent orders. In the Inbox, conversations that led to an order show an “Order placed” badge with a “View in Shopify” link. ### Does the agent generate discount codes? No. It can apply a code that the shopper provides, but it cannot create codes, so promotions need to be set up in Shopify. ### What does it cost? There is a permanent free plan with 50 AI credits a month. Paid plans start at $9 a month, and one reply on the default model uses one credit. Got more questions? [ Contact us ](https://quickchat.ai/contact) ## Related reading 1. [ Chatbot analytics explained ](https://quickchat.ai/post/chatbot-analytics) 2. [ Ecommerce chatbots in practice ](https://quickchat.ai/post/ecommerce-chatbot) Starting at $0/month ## See what your chatbot contributes Install the app, switch on the widget in your theme editor and review assisted orders in Insights. [ Start for free ](https://app.quickchat.ai/register "Start for free") [ Talk to us ](https://quickchat.ai/contact "Talk to us") * Free plan, no credit card * Installs from your Shopify admin * No training on your data * Human handoff included Quickchat AI