--- title: "Pricing | Quickchat AI - AI Agents" description: "Free plan. Paid plans from $9/month, or $0.50 per resolution on Enterprise." source: https://quickchat.ai/pricing --- # Transparent pricing for every growth stage. Our pricing is designed to support you at every stage - from lean startup teams to large-scale enterprise operations. Scale confidently with clear, predictable costs. Monthly Annual17% off (2 months free) ## For Individuals ### Free $0/month [ Start for free ](https://app.quickchat.ai/register) 1 [User license](#faq-user-licenses) 50 [AI credits](#faq-ai-credits)/month 50 [Knowledge Base Articles](#faq-kb-articles) [Standard models](#faq-ai-models) All integrations Unlimited AI Actions ### Starter $9/month Save $18 [ Choose Starter ](https://app.quickchat.ai/register) Everything in Free, and: 150 [AI credits](#faq-ai-credits)/month 100 [Knowledge Base Articles](#faq-kb-articles) [Standard & Advanced models](#faq-ai-models) Auto-refresh URLs Voice Input ### Basic $29/month Save $58 [ Choose Basic ](https://app.quickchat.ai/register) Everything in Starter, and: 500 [AI credits](#faq-ai-credits)/month 300 [Knowledge Base Articles](#faq-kb-articles) ### Essential $99/month Save $198 [ Choose Essential ](https://app.quickchat.ai/register) Everything in Basic, and: 3,000 [AI credits](#faq-ai-credits)/month 500 [Knowledge Base Articles](#faq-kb-articles) ## For Businesses ### Professional $299/month Save $598 [ Choose Professional ](https://app.quickchat.ai/register) Everything in Essential, and: 3 [User licenses](#faq-user-licenses) 9,000 [AI credits](#faq-ai-credits)/month 1,000 [Knowledge Base Articles](#faq-kb-articles) Hide Quickchat AI Branding ### Business $999/month Save $1998 [ Choose Business ](https://app.quickchat.ai/register) Everything in Professional, and: 10 [User licenses](#faq-user-licenses) 30,000 [AI credits](#faq-ai-credits)/month 2,000 [Knowledge Base Articles](#faq-kb-articles) API access Export Conversations ### Enterprise From $0.50 / [resolution](#faq-resolution) [ Contact us ](https://quickchat.ai/contact) Starting from 2,000 [resolutions](#faq-resolution) / month Custom number of [User licenses](#faq-user-licenses) Professional development and implementation of your AI Agent Custom AI Actions and Knowledge Base Sources Unlimited testing Reporting tailored to your needs Custom terms and assurance around DPA/SLAs Dedicated Account Manager and Priority Support ## Full Feature Comparison Compare all features across our plans Comparison of every Quickchat AI feature across all subscription plans: Free, Starter, Basic, Essential, Professional, Business. __Quickchat AI plans and pricing__ | Plan | Pricing | | ------------ | ------------------------ | | Free | $0 /month | | Starter | $9 /month, $90 /year | | Basic | $29 /month, $290 /year | | Essential | $99 /month, $990 /year | | Professional | $299 /month, $2990 /year | | Business | $999 /month, $9990 /year | ### General __General features by plan__ | Feature | Description | Free | Starter | Basic | Essential | Professional | Business | | ---------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---- | ------- | ----- | --------- | ------------ | -------- | | AI credits/month | Each AI message uses AI credits based on the model selection: 1 for GPT-5.1 and GPT-5.6 Luna, 2 for GPT-5.4 and GPT-5.6 Terra, and 4 for GPT-5.5 and GPT-5.6 Sol. | 50 | 150 | 500 | 3,000 | 9,000 | 30,000 | | User licenses | Number of team members who can access your AI Agent. | 1 | 1 | 1 | 1 | 3 | 10 | | User roles | Assign different permissions (Admin, Editor, Support, Chat User) to each teammate. | Yes | Yes | Yes | Yes | Yes | Yes | | Quickchat MCP | Manage your Quickchat AI Agent in Claude/ChatGPT via MCP. | Yes | Yes | Yes | Yes | Yes | Yes | ### Knowledge Base __Knowledge Base features by plan__ | Feature | Description | Free | Starter | Basic | Essential | Professional | Business | | ------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------ | ---- | ------- | ----- | --------- | ------------ | -------- | | Knowledge Base Articles | Maximum total number of Articles in your AI Agent's Knowledge Base. | 50 | 100 | 300 | 500 | 1,000 | 2,000 | | All Knowledge Base source types: Text, Websites, Files, Shopify MCP, Intercom Articles, YouTube Videos | Build your Knowledge Base from any supported source: plain Text, Websites, uploaded Files, connect Shopify (via MCP), Intercom Articles, and YouTube Videos. | Yes | Yes | Yes | Yes | Yes | Yes | | Auto-refresh URLs | Automatically re-scrape URL articles when their source page changes, keeping your Knowledge Base up to date. | No | Yes | Yes | Yes | Yes | Yes | ### AI Agent __AI Agent features by plan__ | Feature | Description | Free | Starter | Basic | Essential | Professional | Business | | ---------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------- | ---- | ------- | ----- | --------- | ------------ | -------- | | Standard AI models | The default GPT-5.1 AI model, included on all plans. | Yes | Yes | Yes | Yes | Yes | Yes | | Advanced AI models | Use more advanced AI models to handle more complex instructions: GPT-5.4, GPT-5.5, GPT-5.6 Sol, GPT-5.6 Terra and GPT-5.6 Luna. | No | Yes | Yes | Yes | Yes | Yes | | Multilingual | Your AI Agent automatically understands and replies in multiple languages. | Yes | Yes | Yes | Yes | Yes | Yes | | Customize the AI personality and tone of voice | Set your AI's personality, tone of voice, and writing style to match your brand. | Yes | Yes | Yes | Yes | Yes | Yes | | Unlimited AI Actions | Create as many AI Actions as you need, with no limit, so your AI can perform tasks and call external tools during conversations. | Yes | Yes | Yes | Yes | Yes | Yes | | Human Handoff & Working Hours | Automatically transfer a chat from AI to a human agent based on pre-defined rules, and set when your human agents are available. | Yes | Yes | Yes | Yes | Yes | Yes | | Smart Data Gathering (Lead Generation) | Automatically collect leads and important user data during chat. | Yes | Yes | Yes | Yes | Yes | Yes | | Export Conversations | Download chat histories for analysis or backup. | No | No | No | No | No | Yes | ### Channels & Deployment __Channels & Deployment features by plan__ | Feature | Description | Free | Starter | Basic | Essential | Professional | Business | | ----------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------- | ---- | ------- | ----- | --------- | ------------ | -------- | | Your Website: customizable Chat Widget, Embed (iFrame), Chat Page | Add the AI Agent to your website using one of the customizable conversation modules provided by Quickchat AI. | Yes | Yes | Yes | Yes | Yes | Yes | | External apps: Discord, Drupal, Facebook Messenger, HubSpot, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, Zendesk | Connect the AI Agent to external platforms via native integrations. | Yes | Yes | Yes | Yes | Yes | Yes | | Hide Quickchat AI Branding | Hide the Quickchat AI branding in the Chat Widget, Embed or Chat Page. | No | No | No | No | Yes | Yes | | Voice Input | Let visitors record a spoken message in the Chat Widget. It is transcribed into the chat box so they can edit it before sending. | No | Yes | Yes | Yes | Yes | Yes | | API Access | Use Quickchat AI's API to query your AI Agent externally and connect to your proprietary front-end / app. | No | No | No | No | No | Yes | ### Conversation Analytics __Conversation Analytics features by plan__ | Feature | Description | Free | Starter | Basic | Essential | Professional | Business | | -------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---- | ------- | ----- | --------- | ------------ | -------- | | Sentiment analysis | Detect the user's mood or tone in each conversation. | Yes | Yes | Yes | Yes | Yes | Yes | | Link & click tracking | Track which links your visitors click during the conversation. | Yes | Yes | Yes | Yes | Yes | Yes | | Conversation rating (CSAT) | Collect visitor satisfaction ratings after conversations. | Yes | Yes | Yes | Yes | Yes | Yes | | Conversation Outcome | The AI automatically analyses each conversation and defines if it was Resolved (either Confirmed Resolution or Assumed Resolution) or if it was Unresolved or just a Small Talk, without any meaningful question or request. | Yes | Yes | Yes | Yes | Yes | Yes | | Conversation Topics | Monitor AI-detected Topics and set up custom Topics to identify what subjects your visitors talk about. | Yes | Yes | Yes | Yes | Yes | Yes | | Conversation Alerts | Get notified about important conversations based on rules you define. | Yes | Yes | Yes | Yes | Yes | Yes | | AI Insights | Automatically surface trends, themes, market insights and takeaways across your conversations. | Yes | Yes | Yes | Yes | Yes | Yes | ### Inbox __Inbox features by plan__ | Feature | Description | Free | Starter | Basic | Essential | Professional | Business | | ---------------------------------------- | ------------------------------------------------------------------------------------------------------- | ---- | ------- | ----- | --------- | ------------ | -------- | | Conversation Data Attributes | Attach structured data to each chat (e.g., source, tags). | Yes | Yes | Yes | Yes | Yes | Yes | | Visitor Data Attributes | Store user info like name, phone number or any session data. | Yes | Yes | Yes | Yes | Yes | Yes | | Assign & Close Conversations | Let agents manage conversations by taking ownership or closing them. | Yes | Yes | Yes | Yes | Yes | Yes | | AI Response Analysis (Why AI said that?) | Explain the reasoning and source behind every AI-generated response. | Yes | Yes | Yes | Yes | Yes | Yes | | AI Summary | Automatically summarize entire chat sessions for quick review to help human agents after human handoff. | Yes | Yes | Yes | Yes | Yes | Yes | | Inbox Translation | Translate all messages into a preferred language directly in the inbox. | Yes | Yes | Yes | Yes | Yes | Yes | ## Frequently Asked Questions ### What are AI credits, and how are they used? Every plan except Enterprise includes a monthly allowance of **AI credits** that resets at the start of each billing cycle. Each AI reply spends credits based on the model it runs on: * **GPT-5.1:** 1 credit per message * **GPT-5.4:** 2 credits per message * **GPT-5.5:** 4 credits per message * **GPT-5.6 Sol:** 4 credits per message * **GPT-5.6 Terra:** 2 credits per message * **GPT-5.6 Luna:** 1 credit per message ### What happens if I run out of AI credits before the end of my billing period? Your AI credits reset at the start of each billing period. As you near the limit, Quickchat AI emails your account admins **warnings at about 75%, 90%, and 100%** of your allowance. If your credits run out, your **AI Agent stops generating replies** and shows anyone who messages it a short notice that it's currently unavailable, until the allowance resets. You can **restore service right away by upgrading** from your subscription settings. ### What is the difference between standard and advanced AI models? Quickchat AI Agents can run on different language models: * **Standard model (GPT-5.1):** the default, included on every plan. It works for most use cases. * **Advanced models (GPT-5.4, GPT-5.5, GPT-5.6 Sol, GPT-5.6 Terra and GPT-5.6 Luna):** more powerful, raising response quality for AI Agents that handle complex instructions, AI Actions, MCPs, or large Knowledge Bases. You can switch to an advanced model anytime from the Identity tab on any paid plan (Starter and up). ### How many team members can access my AI Agent? It depends on your plan and the number of **User licenses** it includes. Each User license is a seat for one team member to access and manage your AI Agent. Higher plans include more licenses, and **Enterprise** offers a custom number of seats. ### What are Knowledge Base Articles? **Knowledge Base Articles** are the individual entries you add to your AI Agent's Knowledge Base to train it. Every source you add becomes one article, whatever its type: * text you write or paste * a web page imported from a URL * an uploaded file, such as a PDF or document * a YouTube video * an article imported from Intercom Each item counts as a single article, so importing 10 URLs and uploading 3 files counts as 13 articles. Your plan sets how many articles the Knowledge Base can hold, and you can add, edit, or remove them at any time. ### What's the difference between monthly and annual billing? Two options, switchable with the toggle above: * **Monthly:** billed month-to-month. * **Annual:** billed once a year at the price of 10 months, so you get **2 months free** (a 17% discount). ### Can I try it for free? Yes. The **Free plan** lets you add an AI Agent to your website at no cost and without a credit card. It includes: * **50 AI credits** per month * **1 User license** * **50 Knowledge Base sources** ### Can I change my plan later? Yes. You can **upgrade or downgrade at any time** as your needs change. ### How does Enterprise pricing work? Enterprise is **usage-based**: * **From $0.50 per resolution** * **2,000 resolutions per month** minimum The subscription agreement is tailored to your volume and specific requirements. [Get in touch](https://quickchat.ai/contact) and we'll put together a custom quote. ### What is the definition of a Resolution? Resolutions are calculated automatically by the AI (you can preview this in the Insights tab). A Resolution is the sum of Confirmed and Assumed Resolutions: * **Confirmed Resolution:** after the AI's last answer in a conversation, the customer confirms the answer was satisfactory with an affirmative response (such as "Ok thanks", "That helped", etc.) or via the conversation rating survey. * **Assumed Resolution:** the customer finishes the conversation without requesting further human assistance (no human handoff). If the AI only responds to a greeting and does not answer a customer's query, it is not counted as a Resolution. Got more questions? [ Contact us ](https://quickchat.ai/contact) ## What could your team achieve with smarter AI? [ Start for free ](https://app.quickchat.ai/register) [ Book a demo ](https://quickchat.ai/contact)