---
title: '"AI Chat bot technology isn’t there yet" - except now it is'
pubDate: 2020-10-22
description: 'How Quickchat’s AI chatbot technology, built on GPT-3, finally delivers on the promise of conversational AI.'
author:
    name: 'Dominik Posmyk'
    image: '/blog-assets/authors/dominik_posmyk.jpg'
image:
    url: '/blog-assets/posts/post-3-bg.jpg'
    alt: 'Blogpost 3 Background Photo'
tags: ['product']
---


## Intro 

It has often been said that chat bots arrived too early—_when technology wasn’t there yet_. We all know that talking to them feels more like filling out a form than a conversation. They **fail as soon as you go slightly off the script** and are **time-consuming** to set up, requiring specialized libraries or tools.

Large text generation models like GPT-3 are a true breakthrough, but they cannot be served as a product by themselves for two main reasons. First, having been trained on vast quantities of diverse texts, they can drift away from their assigned topic and provide potentially misleading, incorrect, or even dangerous information. Second, a truly useful chat bot would not be based purely on general knowledge but would make use of a knowledge base specific to the particular task at hand.

That’s why we built our **Quickchat bot engine** on top of GPT-3. It takes care of:

- Ensuring the chat bot doesn’t drift away from the topic it was assigned  
- Priming the chat bot with a knowledge base specific to a particular use case  

## How does it work?

Our chat bots are built based on unstructured knowledge (plain text, docs, FAQs, example conversations, etc.) for a specific use case. They can later be deployed on your website using our JavaScript widget or through a messaging service (e.g. Facebook Messenger, Instagram, Telegram, Slack) using our API.

## Where do I start?

- Please get in touch at [contact@quickchat.ai](mailto:contact@quickchat.ai) and provide basic information about your use case (tasks the chat bot is expected to accomplish, description of the knowledge base to be provided, where it will be deployed, expected traffic).  
- We will be in touch shortly to discuss further and arrange your Proof of Concept.