--- title: "AI Agent for HubSpot | Quickchat AI - AI Agents" description: "Install Quickchat AI from the HubSpot Marketplace: an AI support agent that answers live chat, email, and Messenger in HubSpot Conversations, updates contacts, deals, and tickets as it works, and costs $0.50 per resolved conversation." source: https://quickchat.ai/hubspot --- Works inside HubSpot # An AI Agent that answers your HubSpot inbox and updates the CRM as it works. Quickchat AI resolves live chat, email, and Messenger conversations inside HubSpot Conversations. As it talks, it creates contacts, logs deals, and opens tickets. You pay $0.50 per resolved conversation. If it hands off to your team, you pay nothing. [ Install from HubSpot Marketplace ](https://ecosystem.hubspot.com/marketplace/listing/quickchat) [ Book a demo ](https://quickchat.ai/contact) Free plan available. No credit card. Your team keeps working in HubSpot. Dana Live chat · quickchat.ai ![](https://quickchat.ai/_astro/qc-app-icon.JvN64B-g_YwV6k.webp)Assigned to Quickchat AI Dana 14:02 Hi, I think I was charged twice for March. Can you check? Emma Quickchat AI Agent 14:02 You're right, invoice #INV-2041 was charged twice. I've submitted the duplicate for a refund; it should be back on your card within 3–5 business days. Grounded in: Billing policy · Payment records Contact Dana dana@acme.io Phone +1 555 0142 added Tickets #4821 · Duplicate charge AI summary Support pipeline · Open Conversation resolved No human needed Billed as 1 AI resolution $0.50 The reply lands in your HubSpot inbox. The CRM records are already updated. > “Quickchat AI has dramatically improved our customer engagement by ensuring we are always available, regardless of time zones.” Nicolás Lacayo Customer Support Director, Novuskills Nicolás Lacayo Ron Owston Roberto Trusted by ![Y Combinator](https://quickchat.ai/_astro/YCombinator_logo.By0UvQdr.svg) ![Google](https://quickchat.ai/_astro/Google_logo.BRBNTFVn.svg) ![OpenAI](https://quickchat.ai/_astro/OpenAI_logo.CMLYgIUG.svg) ![Klarna](https://quickchat.ai/_astro/Klarna_logo.g6DOaOXa.svg) Used by ![Dale Carnegie](https://quickchat.ai/_astro/DaleCarnegie_logo.BSpnTeqs.svg)![Dentsu](https://quickchat.ai/_astro/Dentsu_logo.Bmj__hb9.svg)![Sauce](https://quickchat.ai/_astro/sauce.BYl64kUQ.svg)![Future Mind](https://quickchat.ai/_astro/FutureMind_logo.Dkytq8h4.svg)![Moove](https://quickchat.ai/_astro/moove.Cqg7sbdk.svg)![Gov+](https://quickchat.ai/_astro/gov_.cr1AjrUc.svg)![Ikhokha](https://quickchat.ai/_astro/ikhokha.CchEa64h.svg) Pricing ## What a resolution costs Enterprise plans are billed per resolution, with volume discounts. Self-serve plans start free. Quickchat AI $0.50 per AI-resolved conversation Billed only when the AI resolves the conversation end to end. HubSpot Breeze $1.00 per conversation Breeze Customer Agent list price. Handoff to your team $0 per handoff Conversations your team finishes are never billed. [ Full Breeze comparison ](https://quickchat.ai/hubspot-ai-breeze-agents-alternative) [ Estimate your monthly cost ](https://quickchat.ai/chatbot-roi-calculator) ## What it does inside HubSpot The agent works the same surfaces your team does: the shared inbox and the CRM behind it. ### Answers every channel HubSpot routes Live chat, email, and Messenger conversations get the same agent, the same knowledge, and the same tone. Conversations Open Live chat Was I charged twice? Answered by AI Email Invoice for March, please Answered by AI Messenger Do you have this in blue? Answered by AI ### Does the CRM work as it talks Contacts, deals, and tickets are created and updated during the conversation, not after it. CRM updated during the chat Updated contact · dana@acme.io Contacts Logged deal · Acme renewal Deals Opening ticket · #4821 Tickets ### Hands off with a paper trail Escalations open a ticket on the right pipeline with an AI-written summary, so your team starts with context. This is urgent — can I talk to a person? Ticket #4821 created · AI summary attached SC Hi, I'm Sarah — I can see the whole conversation and the ticket. On it. ### Grounded answers, 40+ languages Every reply comes from your knowledge base and can be traced back to its source. Sources Indexed PDF Billing policy URL help.yourcompany.com Auto-refresh DOCX Returns & refunds ENDEESFRPLJA \+ 34 more ## Complete AI-first customer service platform Quickchat AI covers everything from building your AI Agent to deploying it across channels, supporting customers, and analyzing every conversation. ### Describe your AI Set personality, guidelines, prompt, and model. Personality Friendly Guidelines 4 rules System prompt Custom Model Auto ### Add Knowledge Import docs, files, and URLs that auto-refresh. Knowledge Base Indexed PDF Product FAQ DOCX Returns Policy URL docs.company.com Auto-refresh URL Pricing page Auto-refresh PDF Onboarding guide ### Customize AI Actions Connect Stripe, Shopify, and your own APIs. Action run 1.4s Looked up order Shopify Issued refund Stripe Creating ticket Zendesk ### Go Live Deploy to your website, WhatsApp, and helpdesk. Chat Widget Chat Page ### Inbox Manage live conversations, take over anytime. Inbox OpenAIHuman AM Anna M. Where's my order? AI JK Jonas K. Cancel my plan Human RT Rita T. Bulk discount? AI ### Human Handoff Escalate to a person with full context. Live conversation #1042 Can I talk to a person? SCSarah Chen joined SC Hi, I'm Sarah from Senior Support. I have your full history — order #4821\. ### Collect Insights Surface topics, sentiment, and content gaps. \>80% Resolved automatically +12% [ Explore the Platform ](https://quickchat.ai/platform) ## Know why every answer happened Open any resolved conversation and see the sources, reasoning steps, guidelines, and API actions that shaped the reply. Support teams can audit decisions, fix weak content, and improve automation with evidence instead of guesswork. Analyze how every AI answer was generated. Track the exact sources, logic, and actions behind every answer. [ Book a demo ](https://quickchat.ai/contact) Can I return these boots after 30 days? Yes — unworn items have a 45-day window, so you're covered. I've started your return. Why AI said that Reasoning Checked the return window against policy Knowledge sources Returns Policy · pg 4 Help Center · Refunds Action Order API · #4823 → return eligible Every answer is auditable ## Connected in three steps 01 ### Install the app Add Support AI Agent by Quickchat AI from the HubSpot Marketplace and connect your account. ![](https://quickchat.ai/_astro/qc-app-icon.JvN64B-g_YwV6k.webp) Support AI Agent by Quickchat AI Install app Free to install Live chat · Email · Messenger 02 ### Give the agent a seat Create a dedicated HubSpot user for the AI. It replies under its own name, so your team always knows who said what. Team E Emma Quickchat AI Agent Service seat SC Sarah Chen Senior Support 03 ### Route conversations to it Point a Chatflow, or your existing routing rules, at the Quickchat AI user. Assigned conversations get answered from then on. Chatflow · Website live chat Automatically assign conversations Assign to EEmma [ Install from HubSpot Marketplace ](https://ecosystem.hubspot.com/marketplace/listing/quickchat) [ Step-by-step setup guide in the docs ](https://docs.quickchat.ai/channels/hubspot/) ## Frequently asked questions ### Does the AI agent need a HubSpot seat? Yes. The agent connects through a dedicated HubSpot user, which needs a Service seat so it can own and answer conversations. You create the user once during setup; the [setup guide](https://docs.quickchat.ai/channels/hubspot/) covers the exact permissions. ### What happens when the AI can't resolve a conversation? It hands the conversation to your team inside HubSpot and opens a ticket with an AI-written summary of what happened so far. Handed-off conversations are not billed. ### How much does it cost? There is a free plan for evaluation. Paid plans start at $9 per month, and enterprise plans are billed at $0.50 per AI-resolved conversation with volume discounts. See the [pricing page](https://quickchat.ai/pricing) for the full breakdown. ### Where do the answers come from? From your knowledge base: uploaded documents, help-center articles, and crawled website content. The agent answers only from what you give it, and every reply can be traced back to its sources. ### Which HubSpot channels does it cover? Live chat, email, and Facebook Messenger: any conversation that lands in HubSpot Conversations and is assigned to the agent's user. ### Is my customer data used to train models? No. Conversation data is used only to answer your customers. Quickchat AI is GDPR-compliant; see the [GDPR page](https://quickchat.ai/gdpr) for details. Got more questions? [ Contact us ](https://quickchat.ai/contact) ## Put an AI agent in your HubSpot inbox [ Install from HubSpot Marketplace ](https://ecosystem.hubspot.com/marketplace/listing/quickchat) [ Book a demo ](https://quickchat.ai/contact)