--- title: "AI Agent for WhatsApp | Quickchat AI - AI Agents" description: "Connect an AI Agent to your WhatsApp Business number. Quickchat AI connects to the WhatsApp Business Platform directly as a registered Meta Tech Provider, so your WhatsApp Business Account stays in your own Business Manager. It answers from your content, reads voice notes and photos, and hands off to your team." source: https://quickchat.ai/ai-for-whatsapp --- [ ![Quickchat AI](https://quickchat.ai/quickchatai_logo.svg) for WhatsApp ](#whatsapp-top) [ Features ](#features)[ Use cases ](#use-cases)[ How it works ](#how-it-works)[ Pricing ](#pricing)[ FAQ ](#faq) [ Main site ](https://quickchat.ai/) [ Start for free ](https://app.quickchat.ai/register) [Features](#features)[Use cases](#use-cases)[How it works](#how-it-works)[Pricing](#pricing)[FAQ](#faq) [Back to main site ↗](https://quickchat.ai/) # Connect an AI Agent to your WhatsApp number Connect your business number through Meta's own signup wizard and your AI Agent starts answering. Quickchat AI is a registered Meta Tech Provider on the WhatsApp Business Platform, so there is no reseller in the middle and your WhatsApp Business Account stays in your Business Manager. Most teams are live the same day. [ Start for free ](https://app.quickchat.ai/register) [ See how it connects ](#how-it-works) * Free plan available * No credit card * Official WhatsApp API 9,000+ AI Agents created \>80% Questions solved by AI \~30 sec Setup after Meta's wizard A WhatsApp chat with an online shop. The customer asks where order 4821 is, the shop's Quickchat AI Agent replies that it shipped yesterday and is out for delivery today, and sends a button to track the parcel. A second message in the same reply offers two quick replies, and the customer answers with a voice note. Your account stays yours Partner access you can revoke Voice notes and photos Transcribed, read, and answered ## More than an auto-reply It answers from your own docs, help centre and product catalog, and the Inbox shows which source each answer came from. A WhatsApp conversation with an online shop, with three panels beside it showing what happened behind the reply. The customer asks whether an opened item can be returned. A panel connected to that message lists the knowledge sources searched. The Agent answers that returns are accepted for 30 days from delivery and offers a prepaid label, and a panel connected to that reply names the page it came from and the sentence it was drawn from. The customer asks for a person, and a third panel shows the thread being assigned to a named member of the support team. ### Voice notes and photos Voice messages are transcribed and answered in the same thread. A photo of a receipt or a damaged item is enough for the Agent to go on. ### Buttons and product cards Replies can arrive as native WhatsApp interactive messages. A product card carries an image header and one link button. Quick replies arrive as their own message, up to three. Two more views of the product. In the first, a voice message in the Inbox carries an automatic Spanish transcript underneath it, the customer follows it with a photo of a crushed parcel, and the Agent answers in Spanish that it can see the damage and is arranging a replacement and a return label. In the second, a product card sent as a native WhatsApp message: an image header, the product name in bold, the price on its own line, a short description, a "1 of 3" footer marking its place in a stack of three, and a single View product button that opens the item. Under it, a separate message asks whether to add one to the cart and offers three quick replies, one per product. * Replies in the language each message arrives in. * Handoff to your team, in the same Inbox as your other channels. * Free-form replies inside WhatsApp's 24-hour window, approved templates after it. ## One number, several jobs Support that runs overnight, the questions that decide a sale, follow-up your team sends by template, and the languages your market actually writes in. A customer asks where order 4821 is. The Agent quotes the dispatch date and the delivery window, sends a button to track the parcel, and hands the thread to a named person on the support team when the customer asks for a human. Customer support ### Support on the number people already message Order status, shipping, returns and billing questions get answered the moment they arrive, including at 2am. Everything lands in the Inbox, and your team takes over whenever it wants to. A customer asks about a product. The Agent confirms stock, then sends a product card carrying an image header, the name in bold, the price, a short description and a single View product button, and holds a pair when the customer asks. Sales & pre-purchase ### Answers before the sale, not after Stock, sizing, compatibility and delivery times decide whether the order happens. The Agent answers from your catalog and can send a product card with a link to the item, followed by a booking link as its own message in the same reply. A thread goes quiet overnight, so the next message out is a template Meta has approved. The customer replies, which reopens the window, and the Agent picks the conversation up from that reply. Follow-up ### Picking a thread back up after the window closes Once 24 hours pass, only an approved template can reach the customer again. Your team sends one from the Inbox, to a single contact or in bulk, and can hand the thread to the Agent so it picks the conversation up from the customer's reply. A customer sends a voice note in Spanish. The Agent answers in Spanish about shipping and returns, offers two quick replies, and sends the prepaid return label. Multi-language markets ### The default channel in most of the world In Brazil, India, Mexico, Indonesia and much of Europe, WhatsApp is where customers write first. The Agent replies in the language each message arrives in, so one number covers every market. [ Read the walkthrough for sending templates from HubSpot ](https://quickchat.ai/post/hubspot-whatsapp-template-outreach) Official WhatsApp API ## How it works Three steps, most of them inside Meta's own signup wizard. How long it takes depends on whether your business already has a WhatsApp Business Account. 1 ### Create your AI Agent Give it a name, a personality, and instructions in plain language. Add your docs, help center, or FAQ so it answers from your content rather than from generic training data. 2 ### Open Meta's signup wizard In External Apps, open WhatsApp and press Connect. Meta's own wizard handles the account setup from there and finishes by verifying your business number with an SMS or voice code. 3 ### Setup finishes and it goes live The wizard closes and setup completes in about 30 seconds. Your number, verified name and Meta quality rating appear in the app, and the next message that number receives gets an answer. If you already have a WhatsApp Business Account and a verified number, the wizard takes a few minutes. Creating both from scratch is closer to 10 to 20 minutes. If the number currently runs through another provider, start early on adding Quickchat AI as a partner in Meta Business settings, or on releasing the number from the incumbent. That is the one part nobody can rush. [Read the setup guide](https://quickchat.ai/post/create-ai-bot-for-whatsapp) [Open the docs](https://docs.quickchat.ai/channels/whatsapp/) ## How this differs from a reseller setup WhatsApp access is often bought through a Business Solution Provider, and some of them keep the WhatsApp Business Account under their own Meta Business. Quickchat AI connects to Meta directly and leaves the account with you. Bought through a reseller Direct with Meta Bought through a reseller The WhatsApp Business Account can sit in the provider's own Meta Business, with your number on their asset. ### Your WhatsApp account stays yours The WhatsApp Business Account is created in your own Meta Business Manager, under your business, with your number. Quickchat AI is added to it as a partner, and you can revoke that access from your Business settings at any time without losing the account or the number. Bought through a reseller Message fees arrive on the provider's invoice, often with a per-message margin on top of Meta's rate. ### Direct with Meta, not through a reseller Quickchat AI is registered with Meta as a Tech Provider and talks to the WhatsApp Business Platform directly. Meta bills your own account for template messages at its own rates. Quickchat AI does not resell WhatsApp message fees or add a per-message margin. Bought through a reseller WhatsApp ends up a separate product from whatever answers on your website, Telegram or Discord. ### One Agent, every channel The same Agent that runs on WhatsApp also runs on your website, Telegram, Slack, Discord, and Intercom. One set of instructions, one knowledge base, one Inbox, so an answer you correct once is corrected everywhere. Pricing ## Pricing that scales with your volume Start free and upgrade as your traffic grows. The WhatsApp integration is on every plan. ### Free $0 /month * Personal, non-commercial use * 1 User license * 50 AI credits/month * 50 Knowledge Base Articles * Standard models * All integrations * Unlimited AI Actions [ Start for free ](https://app.quickchat.ai/register) ### Starter $9 /month Everything in Free, and: * Commercial use * 150 AI credits/month * 100 Knowledge Base Articles * Standard & Advanced models * Auto-refresh URLs * Voice Input [ Choose Starter ](https://app.quickchat.ai/register) Most popular ### Basic $29 /month Everything in Starter, and: * 500 AI credits/month * 300 Knowledge Base Articles [ Choose Basic ](https://app.quickchat.ai/register) ### Essential $99 /month Everything in Basic, and: * 3,000 AI credits/month * 500 Knowledge Base Articles [ Choose Essential ](https://app.quickchat.ai/register) WhatsApp's own message fees are separate. Meta charges business-initiated template messages to the payment method on your WhatsApp Business Account, at Meta's rates. Quickchat AI does not resell them. [ See full feature comparison ](https://quickchat.ai/pricing) ## Questions, answered ### Is it free to try? Yes. The free plan includes 50 AI credits every month, not a one-time trial, with no credit card. The WhatsApp integration is available on every plan. WhatsApp's own message fees are billed separately by Meta. ### What do I need before I can connect? A business phone number that is not currently active on the consumer WhatsApp app, and a Facebook account that is an admin of the Meta Business that owns, or is about to own, the WhatsApp Business Account. A number already running on the WhatsApp Business app can be brought across using Meta's coexistence flow. ### How long does setup take? Once you finish Meta's wizard, Quickchat AI completes setup in about 30 seconds. The wizard itself takes a few minutes if you already have a WhatsApp Business Account and a verified number, and roughly 10 to 20 minutes if you are creating both from scratch. Most teams are live the same day. ### My number is already connected to another provider. What happens? Meta allows one partner per WhatsApp Business Account at a time. If your number currently runs through another provider, you either add Quickchat AI as a partner yourself in Meta Business settings, or release the number from the incumbent first. That step happens on Meta's side and at your provider's pace, so it can take anywhere from minutes to a few days. Start it before you need to be live. ### Do I need Meta Business verification? Not to connect, and not to reply to customers inside the 24-hour service window. Verification matters for business-initiated messaging, where Meta caps how many customers your number can start conversations with in a rolling 24 hours. That cap is raised as your business is verified and your number's quality rating holds up, and both are managed in your own WhatsApp Manager. ### Who pays for WhatsApp messages? Meta does the billing for business-initiated template messages, charged to the payment method on your own WhatsApp Business Account. Quickchat AI does not resell those fees. Quickchat AI plans are priced in AI credits, which cover the Agent's replies across every channel it runs on. ### Can it read voice notes, photos, and documents? Voice notes are transcribed and answered in the same thread. Photos are passed to the Agent, so it can answer from what is in the picture. Documents are different: the file is stored on the conversation for your team to open, but the Agent is only told that a file was attached, not what is inside it. ### Can it start conversations, or only reply? Free-form messages only go out inside the 24-hour window that opens when a customer messages you. Outside it, only a template Meta has already approved can reach the customer. Templates are created and approved in your own WhatsApp Manager, then sent from the Quickchat AI Inbox to one contact or in bulk to up to 100, or triggered automatically for HubSpot contacts marked for outbound. There is no campaign scheduler, and the Agent does not decide to send templates on its own. ### Does it work in WhatsApp groups? No. The WhatsApp Business Platform has no group messaging, so a business number can only hold one-to-one conversations. If you need an AI Agent inside a group chat, Telegram, Slack, and Discord are the channels that support it. ### Is Quickchat AI affiliated with Meta? No. Quickchat AI is an independent company, registered with Meta as a Tech Provider on the WhatsApp Business Platform, which is what allows it to connect your account for you. It is not owned by, endorsed by, or otherwise affiliated with Meta. WhatsApp is a trademark of Meta Platforms, Inc. Got more questions? [ Contact us ](https://quickchat.ai/contact) ## Connect your number and start answering Create your Agent, connect your business number through Meta, and answer the first message today. Free to start, no credit card. [ Start for free ](https://app.quickchat.ai/register) [See pricing](#pricing) [ ![Quickchat AI](https://quickchat.ai/quickchatai_logo.svg) for WhatsApp ](#whatsapp-top) [Main site](https://quickchat.ai/) [Pricing](#pricing) [Docs](https://docs.quickchat.ai/channels/whatsapp/) [Privacy](https://quickchat.ai/privacy) [Terms](https://quickchat.ai/terms) WhatsApp is a trademark of Meta Platforms, Inc. Quickchat AI is an independent company, registered with Meta as a Tech Provider on the WhatsApp Business Platform. It is not owned by, endorsed by, or affiliated with Meta.