--- title: "AI Chatbot for Financial Services | Quickchat AI - AI Agents" description: "An AI chatbot for financial services that answers account and product questions, keeps a reasoning trace for every answer, and hands regulated topics to a human." source: https://quickchat.ai/ai-chatbot-for-financial-services --- # AI chatbot for financial services It answers account and product questions from your approved documents, keeps the reasoning behind every answer, and routes regulated topics to a licensed human. [ Start for free ](https://app.quickchat.ai/register "Start for free") [ Talk to sales ](https://quickchat.ai/contact) No credit card · Live the same day Works on * [ ![](https://quickchat.ai/integrations/chatgpt.svg) ](https://quickchat.ai/chatgpt) * [ ![](https://quickchat.ai/integrations/claude.svg) ](https://quickchat.ai/claude) * [ ](https://quickchat.ai/ai-for-whatsapp) * [ ](https://quickchat.ai/messenger) * [ ](https://quickchat.ai/instagram) Quickchat AI Typically replies in seconds * Hi there 👋 What can I help you with today? Ask anything... > “Quickchat AI has dramatically improved our customer engagement by ensuring we are always available, regardless of time zones.” Nicolás Lacayo Customer Support Director, Novuskills Nicolás Lacayo Ron Owston Roberto Trusted by ![Y Combinator](https://quickchat.ai/_astro/YCombinator_logo.By0UvQdr.svg) ![Google](https://quickchat.ai/_astro/Google_logo.BRBNTFVn.svg) ![OpenAI](https://quickchat.ai/_astro/OpenAI_logo.CMLYgIUG.svg) ![Klarna](https://quickchat.ai/_astro/Klarna_logo.g6DOaOXa.svg) Used by ![Dale Carnegie](https://quickchat.ai/_astro/DaleCarnegie_logo.BSpnTeqs.svg)![Dentsu](https://quickchat.ai/_astro/Dentsu_logo.Bmj__hb9.svg)![Sauce](https://quickchat.ai/_astro/sauce.BYl64kUQ.svg)![Future Mind](https://quickchat.ai/_astro/FutureMind_logo.Dkytq8h4.svg)![Moove](https://quickchat.ai/_astro/moove.Cqg7sbdk.svg)![Gov+](https://quickchat.ai/_astro/gov_.cr1AjrUc.svg)![Ikhokha](https://quickchat.ai/_astro/ikhokha.CchEa64h.svg) ## Answers your compliance team can review. Every one carrying the reasoning that produced it. Answer trace sources used Fee schedule · pg 2 Onboarding · KYC Terms · Transfers Every answer is auditable A trace per answer. Which document or database row influenced it, reviewable line by line for audit. Escalation routed to the right team Licensed adviser Support Onboarding Sent to an adviser, with full context Regulated topics escalate. Advice goes to a licensed human by rule, not by the model deciding correctly each time. Privacy & compliance 3 of 3 active GDPR compliant PII Scrubbing Why AI Said That All checks passed just now Data stays yours. PII scrubbed before processing, no training on your conversations, no sharing with third parties. ## Built for a regulated deployment. Answering, auditing and escalation in one place. Capabilities [ Customer questions ](#inbound)[ Data handling ](#security)[ Auditability ](#why-ai-said-that)[ Regulated topics ](#escalation) ### Customer questions High volume, no room to improvise. Fees, eligibility, onboarding documents and limits each have one correct answer. The agent answers from approved documents and shows the source. Maybe\* Tech cut response time from hours to 13 seconds across 600+ enquiries a day. * Fees, limits and eligibility * Onboarding and KYC by entity type * The source shown with every answer Support inbox all replied · < 30s Nadia F. What are the account fees? Owen T. Which KYC documents? Ines G. Voice message 0 unread, median reply < 30s ### Data handling The first question is data. Not resolution rate: what happens to it, and who can see it. PII is scrubbed before anything reaches the model, conversations never train it, and nothing is shared externally. GDPR compliant, with a DPA available. * PII scrubbed before LLM processing * No training on customer data * GDPR compliant, DPA available Privacy & compliance 3 of 3 active GDPR compliant PII Scrubbing Why AI Said That All checks passed just now ### Auditability An unexplainable answer is a liability. That holds whether or not the answer happened to be correct. Why AI Said That exposes the reasoning behind every answer, including the document behind it, so a compliance sample is reviewable line by line. * Reasoning trace with its source * Conversations reviewable line by line * Bad answers traced to their document Answer trace sources used Fee schedule · pg 2 Onboarding · KYC Terms · Transfers Every answer is auditable ### Regulated topics Advice goes to a human, by rule. The line between a product answer and advice is the whole question. AI Guidelines enforce it at runtime: mandatory handoff on regulated topics, safe-response mode and controlled refusal, carrying the conversation across. * Mandatory handoff on regulated topics * Safe-response mode and controlled refusal * Full context passed to the human Escalation routed to the right team Licensed adviser Support Onboarding Sent to an adviser, with full context Proof ## A fintech customer, with their published numbers [ From Doubt to Delight: How Maybe\* Tech Reduced Response Time from Hours to 13 Seconds 600+ Inquiries per Day 13 Seconds Response Time Read the case study ](https://quickchat.ai/customers/maybe-tech) ## Quickchat AI against a general-purpose support bot Capability Quickchat AI from $0 /month Built for a regulated deployment General support bot What most sites ship with Auditability A trace per answer The transcript only Regulated topics Enforced at runtime Prompt instructions Grounding Approved documents Model plus help centre Customer data PII scrubbed, no training Varies by vendor Price per resolution From $0.50 $0.99 to $1.50 [ Start for free ](https://app.quickchat.ai/register "Start for free") ## Frequently Asked Questions ### How do we stop an AI agent from giving financial advice? With AI Guidelines, which are enforced at runtime rather than being prompt suggestions. Regulated topics are set to mandatory handoff, advice-shaped requests hit a controlled refusal, and safe-response mode governs anything ambiguous. The agent states that it cannot advise and routes the customer to a licensed human with the conversation attached. ### Can we audit why the AI gave a particular answer? Yes. Why AI Said That exposes the full reasoning trace for every answer, including which document or database row influenced it. A compliance reviewer can work through a sample line by line, and a bad answer can be traced back to the source material that produced it. ### Is customer data used to train the model? No. Customer conversations are never used to train the underlying model, data is not shared with external parties, and personally identifiable information is scrubbed before anything reaches the language model. Quickchat AI is GDPR compliant and a DPA is available. ### What does it cost compared with Intercom Fin or Zendesk? Enterprise pricing starts at $0.50 per resolution with unlimited messages. Intercom Fin publishes $0.99 per resolution and Zendesk AI Agents roughly $1.50\. Decagon, Sierra and Ada publish no pricing and quote on an enterprise basis only. ### How accurate is it on real traffic rather than a demo? Customers report resolution rates above 80% on production traffic, against roughly 70% for the category, and in head-to-head tests on the same knowledge base Quickchat AI resolves over 10 percentage points more conversations than Intercom Fin. Because every answer carries a reasoning trace, those numbers are checkable rather than asserted. Got more questions? [ Contact us ](https://quickchat.ai/contact) ## Related reading 1. [ How to build a chatbot knowledge base that answers accurately ](https://quickchat.ai/post/chatbot-knowledge-base-guide) 2. [ What AI hallucinations are, and why they are a feature ](https://quickchat.ai/post/what-are-ai-hallucinations-its-a-feature-not-a-bug) Starting at $0/month ## Give compliance something to review Start with your approved documents, set the handoff rules, and read the reasoning behind every answer. [ Start for free ](https://app.quickchat.ai/register "Start for free") [ Talk to sales ](https://quickchat.ai/contact "Talk to sales") * Free tier, no credit card * Unlimited knowledge base * No training on your data * Live the same day Quickchat AI