Building with AI
A running record of ideas, product updates, and lessons learned.
Connect an AI Agent to Jira tickets
Let your Quickchat AI Agent search your Jira tickets and answer questions based on them - a step by step guide
Chatbot Upsell & Cross-Sell: The No-Nonsense Playbook to Boost Your AOV with AI That Actually Works
Learn how to effectively use chatbot upsell and cross-sell strategies to increase your AOV. Follow actionable steps to implement AI-driven recommendations that boost revenue.
Connect Cal.com to Your AI Agent in 5 Minutes
A step‑by‑step guide to integrating Cal.com scheduling with your AI agent, enabling customers to book appointments directly through chat conversations.
Add ChatGPT to Your Shopify Store in 5 Minutes
A step‑by‑step guide to building and deploying a ChatGPT‑style AI agent on your Shopify store using Quickchat AI.
Challenges of building an AI Agent on top of Shopify MCP
Shopify MCP looks like a plug-and-play solution, but building an AI Agent that performs reliably on top of it involves surprising complexity.
Add a Custom ChatGPT to Your Website in 5 Minutes
A step-by-step guide to building and deploying a ChatGPT-style AI Agent on your website using Quickchat AI.
Send Slack notifications with AI Actions
Extend Quickchat AI's power with custom API actions. Our step-by-step guide shows you how to integrate with Slack for automated Human Handoff notifications.
How to add the Quickchat AI Widget to your Shopify Store
Learn how to quickly add the Quickchat AI Widget to your Shopify store. No coding required.
The Guide to Return and Exchange Chatbot Automation: How to Cut Refund Friction and Slash Costs
See how a return and exchange chatbot can make post-purchase smoother. It helps automate refunds, handle exchanges, and take some pressure off your support team.
How a Product Recommendation Chatbot Can Boost Your E-Commerce Sales by 4.5× [Free AI Agent Inside]
Personalized shopping assistant can increase conversions, boost AOV, and enhance customer loyalty. See how you can set up yours by pasting a link to your store.
Feature Announcement: Link Tracking
Is your AI Agent actually driving traffic? See which links get clicked and measure your AI's impact with Link Tracking.
How to create an AI Support Agent from your documentation
Paste a link to your site and get a fully-functional Support AI Agent trained on your documentation in minutes.
How to Recover 25% More Sales with a Chatbot Cart Abandonment Strategy That Actually Works
Boost your e-commerce revenues by recovering 25% of lost sales with an effective chatbot cart abandonment strategy. Learn how a cart recovery AI bot can engage customers in real-time and resolve their concerns instantly.
AI Chatbot with Order Tracking: How to Deliver Instant Shipping Updates with 300%+ ROI
Transform your post-purchase support with an AI bot for order tracking. Learn how to achieve instant shipping updates, enhance customer experience, and realize over 300% ROI.
Quickchat AI partners with Google Cloud to bring reliable conversational AI to enterprises
You can now deploy enterprise-grade AI Agents faster with trusted infrastructure, simplified billing, and seamless integration.
Create a custom AI Agent for your store using Shopify MCP
You can now build a fully custom AI Agent for your Shopify store… by pasting a link.
Ecommerce Chatbot Playbook: Your Friendly Guide to Picking, Launching, and Scaling the Perfect AI Chatbot for Your Online Store
Select, implement, and scale an ecommerce chatbot that boosts conversions, cuts support costs, and enhances customer experience for your online store.
Chatbot Development Services: The Guide to Building Enterprise-Ready AI Chatbots
Select the right chatbot development services for your enterprise. This guide covers essential factors for launching effective AI chatbots that enhance customer engagement and streamline operations.
The Reseller’s Guide to White Label Chatbots: Start Earning in 30 Days
Do you want to resell chatbots to your clients? Learn the essentials here.
No Code Chatbot Builder Buyer's Guide: How to Launch Your AI Chatbot Without Writing a Single Line of Code
Create your AI chatbot effortlessly with our comprehensive guide on no code chatbot builders.
The AI Chatbot Builder Guide for 2025: How to Pick, Price, and Launch Your Perfect Bot Quickly
Choosing the right AI chatbot builder can be tricky. Our guide helps you find the best option for your goals and budget, with practical tips on selecting, training, and launching your chatbot smoothly.
23 Chatbot Use Cases That Actually Boost Your Business and ROI in 2024 (Plus How to Get Started)
Chatbot use cases are everywhere, helping businesses handle customer support, drive sales, and simplify routine tasks. We’ll highlight practical examples and tips to help you save time and improve results.
Top Conversational AI Companies: Who’s Leading the Market, What’s Next, and How to Pick the Perfect Fit for Your Business
Take a closer look at the companies leading the way in conversational AI and see what’s changing in the industry.
Building a GDPR-Compliant Chatbot: Your Step-by-Step Guide to Security, User Trust, and Navigating the AI Act
Learn to build a GDPR-compliant chatbot with essential security best practices. This guide provides actionable steps to safeguard user data and build trust.
The Buyer’s Guide to Conversational AI Tools: Features, Use Cases, and Best Platforms
Ready to give your business a superpower? Discover the ultimate conversational AI tools that'll make your customers fall in love with your brand.
How to Improve Chatbot Engagement with AI Personalization: A Step-by-Step Guide to Smarter, More Human Conversations
Want your chatbot to actually feel helpful? This guide shows how AI-powered personalization turns generic replies into conversations that click — with strategies to boost and make every chat count.
The Real Business Case for Chatbot Adoption (and the Total Cost of Ownership You Need to Know)
Explore the compelling business case for chatbot adoption, including measurable ROI and a thorough breakdown of total cost of ownership (TCO).
Multilingual Chatbots Made Easy: Playbook for Breaking Language Barriers and Winning Global Customers
Think your chatbot’s ready for a global audience? Not until it speaks their language. This guide shows how multilingual chatbots actually work—and why smart AI translation is your unfair advantage in worldwide support.
Chatbot Knowledge Base 101: From Set-Up to Success
A great chatbot starts with a smart knowledge base. Learn how to build one that improves support, delights users, and saves money.
The Evolution of NLP Chatbots and Generative AI: How They Work, Why They Matter, and What’s Next
Explore the evolution of NLP chatbots and generative AI chatbots. Learn how they function, their impact on business, and future trends shaping conversational AI.
Conversational AI Platform Guide: The Playbook to Choosing, Launching, and Winning with AI Conversations
Skip the hype. Here’s how to find and roll out a conversational AI platform that delivers results.
How to Calculate Chatbot ROI: A Practical, No-Nonsense Guide to Boost Your AI Customer Service Profits
Learn how to calculate chatbot ROI effectively. Explore cost factors, benefits, and a step-by-step framework to maximize the ROI of AI customer service.
Chatbot CSAT Score Looking Low? Try These Customer-Approved Fixes
Your chatbot CSAT score says more than you think. This guide shows how to improve it with better handoffs, smarter feedback, and faster answers.
The Complete Guide to Chatbot Analytics: KPIs, Dashboards, and Deflection Rate Explained
A practical guide to chatbot analytics. Track the right KPIs, improve deflection rate, and optimize your support dashboards.
How Much Does a Chatbot Really Cost in 2025? A Straightforward Guide to Pricing, Building, and Saving Big
From $30 bots to $1M custom builds—this guide explains chatbot costs in 2025 and how to make smart choices that match your goals and budget.
Customer Support Scalability: Smarter, Not Just Bigger
Learn how AI enables customer support scalability at any stage of growth. We break down the AI tools, frameworks, and metrics that make growth sustainable.
CSAT Up, FRT Down: How 24/7 Support AI Transforms Customer Service
Get faster first replies, happier customers, and reduced costs. Learn how to scale with 24/7 support AI powered by NLP, GenAI, and RAG—without sacrificing trust.
How to Reduce Customer Support Costs Without Killing CX
From AI chatbots to smarter workflows, here’s how real teams are cutting costs and improving customer experience at the same time.
How to launch your Quickchat AI MCP and let the world connect to your AI
As AI chat apps gain traction, every company will need an MCP that lets others plug into their AI.
Product update: New charts in the Dashboard
Uncover new trends hiding in plain sight.
Model Context Protocol (MCP) in Action: Using Claude to interact with Quickchat AI Agent
See how Claude uses the Model Context Protocol (MCP) to delegate product questions to a specialized Quickchat AI Agent.
Feature announcement: Conversation Rating
If you don't ask, you'll never know what your customers really think.
Feature announcement: Conversation Outcome
If every support chat tells a story, you should know how it ends.
How Model Context Protocol works. MCP Explained
Still unsure what MCP actually does? Let's clear it up, one step at a time.
Feature announcement: Reason for Human Handoff
When a conversation gets handed off to a human representative, it’s important to know why.
Feature announcement: Sentiment Analysis
Your users aren’t just talking — they’re feeling. Now you can see what, clearly.
Feature announcement: Topics
Staying on top of your customers’ struggles just got easier.
Conversation is the new distribution: On media and AI
Newsrooms once feared being 'dumb pipes' for Google. Now, they risk becoming ghostwriters for AI chatbots.
What makes an LLM generative? AI copyright law and the Schrödinger's cat
Do Large Language Models create original text or just perform high-tech copy-paste? Lawyers may have to settle that debate before technologists and philosophers even get the chance.
Generative Search Optimization: How to rank higher in ChatGPT?
ChatGPT, Perplexity, and DeepSeek are becoming the new gatekeepers of online visibility. Let's break down how this works and what you can do to show up.
How our lovable AI Agent saved Davos WEF (and booked us 17 CXO meetings)
Our AI landed us 17+ meetings with top CXOs at the World Economic Forum in Davos. Here's a short product-led growth story.
We tested DeepSeek. Here's what you need to know
Some say DeepSeek R1 is a game-changer, others say it's impractical. Both are right.
What’s wrong with outcome-based pricing models?
How they can hold customers back and work against them.
Product update: New Inbox
Our new Inbox sets the stage for smarter customer interactions in the AI age.
On AI hallucinations
'Hallucinations' reveal more about us and our systems than the models themselves.
With LLMs talk is no longer cheap
How Conversation Analytics turn every customer interaction into a chance to learn something new about your business.
Product update: Why our new interface is more than just a design change
And what it means for the future of the product.
Our Approach to Data Protection: A Transparent Security Guide
From a user's message to an AI response — here's how we keep your data secure at each step.
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Rethinking Car Servicing With Carmen [Co-Authored Post]
The automotive service industry has long been bogged down by slow, manual processes — think long phone calls, missed appointments, and outdated scheduling systems. It's time for a change.
From Street Food to Wall Street: The Evolution of Conversations, Humans and AI
Listen to Eric explain how small, everyday actions can lead to big results in your career.
How AI Is Turning Conversations Into Transactions?
And why the evolving expectations of younger consumers might be leaving your brand behind.
Create an AI Chatbot for HubSpot
Step-by-step guide on how to launch and integrate an AI Chatbot into your HubSpot account.
8 Real-World Examples of Conversational AI Use
Dive in to see how companies like Quickchat AI, Qualtrics, Ticketmaster, and others are using conversational AI in different parts of their business.
Reviewed: 5 Best Enterprise Search Software Right Now
Tired of cluttered intranets? Look no further — these enterprise search companies provide all the information you need in a chat interface.
5 Best Enterprise AI Chatbots (For Serious Business Applications)
Here are the best enterprise AI chatbots along with their differentiating features.
Feature update: Message Sources
The upgraded Message Sources feature now shows you the exact paragraph that was used to generate a specific response.
Feature announcement: Smart Lead Generation
Capture leads' contact information smoothly during conversations — no pop-ups or forms.
Feature announcement: Message Sources
With Message Sources, you can see which source from your Knowledge Base (like an article or website) was used to generate a particular response.
LLM benchmarks: What are they and can you trust them?
Explore the world of LLM benchmarks, understand how models are evaluated, and learn why benchmark results should be viewed critically in the competitive AI landscape.
Create an AI Chatbot for Intercom: Quickchat AI Integration
Check how to use Quickchat AI via Intercom's Messenger for more precise control over the AI and favorable pricing.
What are AI Hallucinations? It's a feature, not a bug
What are they, what causes them, and what can you do to prevent that problem... but is it really a problem?
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How to make an AI Chatbot for Customer Support in 14 minutes [Step-by-step tutorial]
Ready, set, go — it's a complete tutorial on how to make a business-ready AI Chatbot for Customer Support in under 14 minutes. No code required.
How to build an AI Agent for Customer Service similar to Klarna
You don't need a big AI budget for this. Build it with Quickchat AI instead — step-by-step tutorial inside.
AIaaS: The What, Why, And Wow of AI as a Service
We're witnessing the rise of AIaaS — Artificial Intelligence as a Service. Learn what AIaaS is and why should you care.
RAG vs Fine-tuning for your business? Here's what you need to know
Considering custom AI solutions for your business? Discover how Retrieval Augmented Generation (RAG) offers a flexible and affordable alternative to fine-tuning LLMs.
Product tutorial: Human Handoff
Let's go through each setting to properly configure Human Handoff, ensuring you can take over the conversation whenever needed.
AI Chatbot Buyer Guide: 6 crucial factors to consider
Looking for the perfect AI chatbot for your business? Read this and learn about the 6 unobvious factors that you should pay attention to.
Is ChatGPT a real polyglot? Problems with multilingualism of LLMs
Let's talk about the limitations of Large Language Models in terms of their multilingual capabilities, why things are the way they are, and what can you do about it.
Feature announcement: AI Professions
We all use AI Agents to achieve different goals, and the newest AI Professions feature reflects that. Choose from 4 different options to make the Assistant work towards your specific goals.
Product update: Custom translations
Make your AI Agent ready for international markets. Specify your Custom translations and keep your brand's unique elements across all regions.
GPTs vs. Quickchat AI – What's the difference?
Discover the differences between OpenAI's GPTs and Quickchat AI, and learn why choosing us is a better decision if you're planning to use AI Agents in a business setting.
Product Update: AI Guidelines, Human Handoff, new Knowledge Base sources and more
We are thrilled to announce a range of exciting new features that will take your AI Agent to the next level.
Create AI Chat Bot for Zendesk
Step by step guide on how to launch and integrate a Quickchat AI Agent with your Zendesk account.
Crafting the Perfect AI Agent for Your Business: Exploring Personalities and Creativity Levels
Imagine having an AI Agent that truly understands your company, speaks your language, and adapts to your unique needs.
GPT-4: How Multimodal Learning Takes Us Closer to Human-level Performance
Let's investigate how the integration of multi-modality in the newly released GPT-4 will enhance its knowledge and capabilities.
ChatGPT API and Custom Personalities now available
We are excited to announce that ChatGPT API and Custom AI Personalities have now been integrated into the Quickchat AI platform.
One Thing all AI Breakthroughs have in common
All recent AI breakthroughs had one thing in common: a clever way of generating a huge amount of accurately labelled data.
Create AI Chat Bot for Intercom in 10 minutes
Starting today, you can one-click integrate your Chat AI Agent with Intercom!
Most popular AI apps in 2022
How did AI make our lives easier in 2022? Here are the most popular AI apps grouped by category.
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Create AI Chat bot for WhatsApp
Step by step guide on how to launch an AI chat bot on WhatsApp. It's straightforward - no coding required!
How to use ChatGPT in business
ChatGPT took social media and public imagination by the storm. What implications does it have for businesses?
ChatGPT: what it is, use cases and limitations
In today’s blog post we will introduce you to ChatGPT - the latest project published by OpenAI. We will explain what it is, suggest some use cases but also mention important limitations.
3 Hard Truths about Generative AI
At Quickchat AI, we think and talk about Generative AI a lot. There are some things that rarely get mentioned in popular content on the topic.
Oversonic Robotics at the SPS trade fair
Cognitive humanoid robot RoBee made by Oversonic Robotics - at the SPS trade fair in Nuremberg, Germany.
How to add an AI Chat Bot to your Drupal website
Step by step guide on how to launch an AI chat bot on your Drupal website. No coding required!
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Hyperautomation and AI Agents in 2022 [2023 update]
Hyperautomation is one of the latest technology trends that businesses are scrambling to keep up with. What is it and how will it affect the business landscape in the coming years?
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GPT Tokens Explained - what they are and how they work
Large language models generate text token by token. But what are tokens exactly? And how do they relate to entropy and data compression?
How to create an AI Chatbot for Telegram in 5 minutes
Step by step guide on how to launch an AI Chatbot on Telegram.
How To Build an AI Chat Bot on Slack
Step-by-step guide to launching an AI chat bot on Slack in just 10 minutes—no coding required.
How to Make a Customer Support AI Chat Bot for Your Website
Learn how to build a customer support AI chatbot that can handle FAQs, engage in conversations, and provide real-time support—all without coding!
Create AI Chat Bot for Discord in 10 Minutes
Step-by-step guide to launching an AI chatbot on Discord in just 10 minutes—no coding required!
How To Build a GPT AI Chat Bot In 10 Minutes
A step-by-step video tutorial on building an AI chatbot using GPT-3 in just 10 minutes.
TOP 10 GPT-Powered Apps You Need To Know In 2021
A curated list of the most innovative GPT-3-powered applications that are shaping the future of AI-driven tools.
Emerson - A New Type of Pal
A personal perspective on Emerson, an AI-powered chatbot unlike any other.
Interview with Piotr Grudzień - Cofounder at Quickchat.ai
Thoughts on GPT-3, OpenAI, the future of work, AI trends, and plans for growing Quickchat.
GPT AI Chat Bot for Telegram
How to integrate Quickchat AI chat bots with Telegram for seamless conversations.
"AI Chat bot technology isn’t there yet" - except now it is
How Quickchat’s AI chatbot technology, built on GPT-3, finally delivers on the promise of conversational AI.
Finally, a chat bot that gets you
How the Quickchat engine built on GPT-3 provides a more natural conversational experience.
Knowledge-base chat bot for SaaS product sales
Brief summary of our GPT-3 chat bot for SaaS product sales.